Recent Water Damage Posts

Ice Dam Formation Damages Roof and Causes Water Intrusion Issues in Springfield Home?

3/5/2024 (Permalink)

An ice dam on a roof is seen. We restore ice dam damage in Lane County 24-hours a day.

Our local Springfield and East Lane County teams have the training, experience, and equipment to quickly mitigate and restore ice dam damage. Water is invasive and will seep into any porous surface in its path. For this reason, removing the standing water rapidly is imperative to minimize the chances of secondary damage and more time-consuming and costly repairs.

We follow the one-four-eight-hour rule, meaning:

  • One hour: we will respond to your call within one hour or less
  • Four hours: we will be onsite within four hours of your call
  • Eight hours: we will contact your insurance adjuster within eight hours of your call

Ice damage can be stressful for you and your family. Our teams arrive quickly to immediately begin the water extraction and drying process. We offer a full range of cleaning and restoration services and can manage any restoration from start to finish, giving you one qualified company to manage the entire job.

Why are we a top choice for water damage restoration services?

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Call Us Today!

When your Springfield home or commercial business has ice dam damage, our local Springfield and East Lane County teams are Here to Help. ® Call us today at 541-741-7925.

SERVPRO® franchises are independently owned and operated.

Broken Pipe Floods Cottage Grove Home Overnight?

2/27/2024 (Permalink)

Water from a broken pipe floods the floors of a house. We restore water damage in Lane County 24-hours a day.

Our local Springfield and East Lane County teams respond to water damage emergencies in Cottage Grove day and night. A broken pipe can cause overnight flooding through the sudden and uncontrolled release of water. When a pipe breaks due to freezing, corrosion, or excessive pressure, it creates an opening allowing pressurized water to escape. Here are some examples of how a broken pipe can flood a property overnight:

Water Pressure: Pipes in a house are typically under water pressure, ensuring a steady flow of water to faucets and appliances. A break in the pipe can result in a continuous release of water at high pressure.

Timing: A broken pipe may go unnoticed for several hours since most household activities decrease at night. It can occur when everyone is asleep, allowing water to accumulate without immediate detection.

Slow Leaks vs. Sudden Breaks: While some pipe leaks may be slow and gradual, a sudden pipe break can rapidly release a large volume of water, leading to quicker flooding.

Accumulation: As water flows out of the broken pipe, it accumulates in the affected area, saturating floors, walls, and possessions. Depending on the location of the break, it can flood rooms or even multiple areas of the house.

Structural Damage: Over time, the flooding can cause structural damage to building materials and may impact the stability of the affected area.

Call Us Today!

When your Cottage Grove home or commercial business has a water damage emergency, our local Springfield and East Lane County teams are Here to Help. ® Call us today at 541-741-7925.

SERVPRO® franchises are independently owned and operated.

How Much Damage Can Frozen Pipes Do to My Springfield Home?

2/20/2024 (Permalink)

A closeup of a burst frozen pipe is shown. Lane County residents trust us to restore water damage 24 hours a day.

Our local Springfield and East Lane County teams restore water damage from frozen pipes often during the winter. Here are some examples of the damage frozen pipes can cause:

Burst Pipes: Frozen pipes' most immediate and severe consequence is their potential to burst. When water inside pipes freezes, it expands, creating intense pressure. This pressure can lead to cracks or ruptures in the pipes, resulting in water leaks once the ice thaws.

Water Damage: Burst pipes can release substantial water into your home. This water can saturate walls, ceilings, floors, and possessions, causing severe structural damage and potentially ruining belongings.

Mold Growth: Moisture from water leaks provides an ideal environment for mold growth. Mold can develop rapidly on damp surfaces, leading to health hazards and the need for costly mold remediation.

Structural Weakening: Prolonged exposure to water from burst pipes can weaken structural elements such as drywall, insulation, and wooden supports. This can compromise the integrity of the building.

Electrical Damage: Water damage can affect electrical systems and appliances in the home, leading to electrical hazards, short circuits, and costly repairs or replacements.

High Repair Costs: Restoring a home after frozen pipe damage can be expensive. Repairs may involve fixing burst pipes, replacing damaged materials, and addressing secondary issues like mold or electrical problems.

Call Us Today!

When your Springfield home or commercial business has water damage, our local Springfield and East Lane County teams are Here to Help. ® Call us today at 541-741-7925.

SERVPRO® franchises are independently owned and operated.

Mineral Deposits Lead to Broken Pipes in Springfield Homes?

1/23/2024 (Permalink)

Mineral deposits clog a shower head. We are leaders in water damage restoration services in Lane County.

Our local Springfield and East Lane County teams respond to water damage emergencies throughout the year in Lane County. Like many other areas, Springfield can have issues with hard water, but the severity of the problem can vary depending on the specific location within the city. Hard water is typically caused by a high mineral content in the local water supply, such as calcium and magnesium. These minerals can accumulate in pipes and appliances over time, potentially leading to plumbing issues and reduced appliance efficiency.

To determine the extent of the hard water problem, you can check the city's water quality reports or contact the local water utility. Water quality can vary from one area to another within the same city, so it's a good idea to inquire about the specific region or neighborhood where you reside or plan to live. If hard water is a concern, you may consider installing a water softener or using other water treatment methods to reduce its impact on your plumbing and appliances.

Call Us Today!

When your home or commercial business has broken pipe damage and needs water damage restoration services, our local Springfield and East Lane County teams are Here to Help. ® Call us today at 541-741-7925.

SERVPRO® franchises are independently owned and operated.

Cottage Grove Home Sustains Water Intrusion Damage from Heavy Rain?

1/16/2024 (Permalink)

Rain backs up out of a clogged storm drain. We are leaders in storm damage restoration services in Lane County.

Our local Springfield and East Lane County teams respond to storm damage emergencies throughout the year in Lane County. Cottage Grove residents know they can rely on us to respond quickly and perform all phases of a water damage restoration, from the initial cleanup phase to the final phases of rebuilding required to restore a property to pre-damage conditions.

Clogged storm drains can lead to water intrusion in low-lying areas by preventing efficient runoff of rainwater. When debris, leaves, or sediment block storm drains, rainwater accumulates on streets and sidewalks. In low-lying regions, this pooled water can rise to levels exceeding home entry points' threshold like basements or crawl spaces. This can result in water seeping into homes, causing flooding and property damage. Properly functioning storm drains direct rainwater away from residential areas, reducing the risk of water intrusion. Regular maintenance and clearing of storm drains are essential to mitigate the threat of flooding in low-lying neighborhoods.

Why are we a top choice for storm damage restoration services?

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Technicians
  • A Trusted Leader in the Restoration Industry
  • Independently Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Call Us Today!

When your home or business in Cottage Grove has water intrusion issues and needs storm damage restoration services, our local Springfield and East Lane County teams are Here to Help. ® Call us today at 541-741-7925.

SERVPRO® franchise is independently owned and operated.

Springfield Residents Protect Their Homes from Ice Dam Damage?

1/3/2024 (Permalink)

A person uses a roof rake to remove ice dams and snow. We are a leading choice for water damage restoration services in Lane County.

Our local Springfield and East Lane County team restores water damage throughout the year.

Preventing ice dams from forming on your roof is essential to protect your home from potential water damage and structural issues during the winter months. Here are three relatively easy ways to prevent ice dams:

Proper insulation: Ensure your attic is adequately insulated. Proper insulation helps maintain a consistent temperature in the attic, preventing warm air from escaping and heating the roof, which can lead to snowmelt. Insulation should be evenly distributed and cover areas like the attic floor and walls. Adequate insulation reduces the temperature differential between the attic and the roof, minimizing the conditions that contribute to ice dam formation.

Adequate ventilation: Ensure your attic has proper ventilation. Good attic ventilation allows cold air to circulate, maintaining a cooler attic temperature. Ridge vents, soffit vents, and attic fans can help achieve this. Adequate ventilation helps prevent the buildup of warm air that can melt snow on the roof, contributing to ice dams.

Roof maintenance: Keep your roof clear of snow and ice. After snowfall, use a roof rake with a long handle to safely remove snow from the lower portion of the roof. This helps prevent excessive snow buildup and the formation of ice dams. Clearing snow from gutters and downspouts is also essential to allow proper drainage.

By implementing these measures, homeowners can reduce the risk of ice dams forming on their roofs, thereby protecting their homes from potential damage during cold winter weather.

Call Us Today!

When your home or business in Springfield has ice dam damage and needs water damage restoration services, our local Springfield and East Lane County teams are Here to Help. ® Call us today at 541-741-7925.

SERVPRO® franchise is independently owned and operated.

Cottage Grove Residents Rely on Us to Restore Water Damage Efficiently?

12/5/2023 (Permalink)

A bucket sits in the middle of a room to catch water dripping from a broken pipe in the ceiling. We are leaders in water damage restoration services in Lane County.

Our local Springfield and East Lane County teams are on call and ready to respond to water damage emergencies 24 hours a day. For years, Cottage Grove residents and businesses have relied on our fast emergency response time and highly trained and certified technicians to arrive quickly and mitigate and restore the damage “Like it never even happened.” Here is a recent Google review from one of our happy water damage customers:

We suffered sudden water damage from water heater failure and the crew Victor Lalo and Caleb Rhoades were so communicative and respectful of my home and all of my questions throughout this water ordeal, they took the time and talked me through the whole process. I am so grateful for their professionalism during this process!! Thank you SERVPRO®!” Shannon Delker

Services: Flood Restoration, Mold Inspection, Flood Cleanup, Water Removal, Water damage-related cleanup & repair

Positive: Professionalism, Punctuality, Quality, Responsiveness

Why are we a top choice for emergency water damage restoration services?

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Call Us Today!

When your home or commercial business in Cottage Grove needs emergency water damage restoration services, our local Springfield and East Lane County teams are Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 541-741-7925.

SERVPRO franchises are independently owned and operated.

Frozen Pipes Cause Water Damage in Springfield Home?

11/7/2023 (Permalink)

A frozen copper pipe has burst. We respond to water damage emergencies 24 hours a day in Lane County.

Our Springfield and East Lane County professionals respond to water damage emergencies throughout the year in Springfield. Pipe failure can lead to water damage, leaks, and potentially costly repairs. One of the most common forms of pipe failure in a home is frozen pipes.

In the Pacific Northwest frozen pipes are a common problem. When water inside a pipe freezes, it expands and can exert significant pressure on the pipe's walls. This pressure can lead to cracks, fractures, or even bursting of the pipe. Once the frozen water thaws, it can cause water to leak into the home. To prevent freezing pipes, homeowners often insulate their plumbing in vulnerable areas, like basements and crawl spaces, and take measures to keep pipes warm during winter.

Why are we a top choice for emergency water damage restoration services?

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Call Us Today!

When your home or commercial business in Springfield business needs emergency water damage restoration services, our local Springfield and East Lane County team is Here to Help. ® We’ll restore your water property “Like it never even happened.” Call us today at 541-741-7925.

SERVPRO® of Springfield and East Lane County are independently owned and operated.

Water Damage Caused by Leaking Air Conditioner in Springfield Home?

8/29/2023 (Permalink)

A large water stain is spreading on a ceiling. We are leaders in water damage restoration services in Lane County.

Our Springfield and East Lane County team respond to water damage emergencies every year in Springfield and during the summer months, some water damage is caused by leaking air conditioning units. According to the Insurance Institute of Business and Home Safety (IBHS), some of the causes of air conditioner-related water damage are:

Frozen Evaporator Coils: Air conditioners rely on a refrigeration cycle to cool the air. If the evaporator coils become dirty, airflow is restricted, or there is a refrigerant issue, the coils can freeze. When the unit is turned off, the frozen coils can melt and produce excessive water that the drainage system may not be able to handle, resulting in water leakage and potential water damage.

Ductwork Leaks: In some cases, the ductwork connected to the air conditioner can develop leaks. When cool air passes through these leaks, condensation can form on the surface of the ducts. Over time, this can lead to water accumulation and potential water damage to the surrounding building materials.

Call Us!

When your home or business in Springfield needs emergency water damage restoration services, our Springfield and East Lane County professionals are Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 541-741-7925.

Franchises are independently owned and operated.

Very Happy Water Damage Customers in Springfield?

8/15/2023 (Permalink)

A water shut-off valve is leaking and spraying water. We respond to commercial water damage emergencies 24 hours a day in Lane County.

Our Springfield and East Lane County teams aim for five-star reviews from every customer we serve. Here are some Google reviews from some of our happy water damage customers:

“SERVPRO was one of the most efficient and reliable companies I’ve ever worked with. Each member of the team communicated with me, their crews were trained, and under a stressful situation, they made the process as easy and quick as possible. The communication between them, the insurance agents, and the contractor was invaluable. I highly recommend using SERVPRO in Springfield.” V. Malone

Services: Mold Inspection, Flood Cleanup, Water Removal, Water damage-related cleanup and repair, Mold remediation, Mold cleaning, Water damage-related mold removal, Mold damage restoration

Positive: Professionalism, Punctuality, Quality, Responsiveness

“Our trusted partners in Eugene shone through!!!! When we had an issue hours away from our office. One simple call came an under promise and then soon after an over delivery on the items asked of them. Thank you, Amy Bauer and the SERVPRO team!!” Dan Primo

Call Us Today!

When your commercial business or home in Springfield needs emergency water damage restoration services, our Springfield and East Lane County professionals are Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 541-741-7925.

Franchises are independently owned and operated.

Extremely Happy Water Damage Customer in Pleasant Hill?

7/25/2023 (Permalink)

A happy person is submitting a five-star online review. We respond to water damage emergencies 24 hours a day in Lane County.

Our Springfield and East Lane County teams aim for five-star reviews from every valued customer we serve in Pleasant Hill. Here is a recent Google review from one of our water damage customers:

“One night you step into your kitchen and hear water dripping from your ceiling. The next thing you know there's a flood. Panic mode sets in: what to do? Then there's a knock on your door and a gentleman says, "Hello, my name is Elmer Martinez. I'm from SERVPRO but I'm not a plumber." And you think, how in the world does that help? Then Elmer takes over, patiently answers your gazillion questions, and stays until after 2 am taking photos and samples and moisture measurements. Somewhere in the near future, although you don't know it yet, the SERVPRO team is going to visit many times to rip out walls and ceilings, tear up flooring and tear down tiles. And the office is going to call you every time to verify each appointment. And every step of the way Elmer is there, answering your questions and explaining the process. When the shock of it all starts to wear off, you realize how lost you would have been without them. How can I thank all of you enough? Words are inadequate ??” Walker Wanda

Services: Water damage-related mold removal, Water damage-related cleanup & repair, Mold Inspection, Mold cleaning, Mold mitigation, Flood cleanup

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Call Us Today!

When a failed appliance floods your home or commercial business in Pleasant Hill, our Springfield and East Lane County professionals are Here to Help. ® Call us today at 541-741-7925.

Franchises are independently owned and operated.

Commercial Property in Creswell Avoids Costly Water Damage Repairs?

7/11/2023 (Permalink)

A sign reading, ‘Open 24 Hours’ is shown. We are leaders in commercial water damage restoration services in Lane County.

Our Springfield and East Lane County teams are on call to respond to water damage emergencies in Creswell 24 hours a day, 365 days a year. Every minute counts when your commercial business has a water damage emergency. Water is invasive and can cause significant damage in as little as one day when left unmitigated. Here is a water damage timeline describing the damage water can do within one week:

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path
  • Water is absorbed into walls, floors, upholstery, and belongings
  • Furniture finishes may bleed, causing permanent staining on carpets
  • Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24

  • Drywall begins to swell and break down
  • Metal surfaces begin to tarnish
  • Furniture begins to swell and crack
  • Dyes and inks from cloth and paper goods spread and stain
  • A musty odor appears

48 Hours to 1 Week

  • Mold and mildew may grow and spread
  • Doors, windows, and studs swell and warp
  • Metal begins to rust and corrode
  • Furniture warps and shows signs of mold
  • Paint begins to blister
  • Wood flooring swells and warps
  • Serious biohazard contamination is possible

Call Us Today!

When your commercial business or home in Creswell needs water damage restoration services, our Springfield and East Lane County professionals are Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 541-741-7925.

Franchises are independently owned and operated.

Heavy Rain Causes Flooding in Pleasant Hill?

5/23/2023 (Permalink)

A child looks at the rain falling from a window. We are trusted leaders in storm damage mitigation services in Lane County.

Rain is part of living in the Pacific Northwest. Our local Springfield and East Lane County team has been restoring storm damage in Pleasant Hill for many years. Storms cause property damage and they can encourage mold growth. If you notice wet spots in your attic or on your ceiling or walls after a rainstorm, you may have a water intrusion issue.

Our technicians are highly qualified to mitigate and restore storm damage. After any major storm, high wind, or hail event, your home or business should be inspected for visible signs of damage. Here are some of the indicators of storm damage:

  • Debris on the roof
  • Dents in your siding
  • Clogged or broken rain gutters
  • Visible damage to the roof facia
  • Visible signs of the roof flashing
  • Water spots on your ceiling or walls
  • Cracked, dented, or lifted roof shingles
  • Missing roof shingles

We have established relationships with all of the major insurance companies and can assist with the paperwork and insurance process.

Call Us Today!

When your home or commercial business in Pleasant Hill has a storm damage emergency, our Springfield and East Lane County professionals are Here to Help. ® We’ll restore your storm damage “Like it never even happened.” Call us today at 541-741-7925.

Franchises are independently owned and operated.

Broken Pipe Floods Pleasant Hill Home Overnight?

5/2/2023 (Permalink)

A broken pipe is shown. We restore water damage 24 hours a day in Lane County.

Our team in Springfield and East Lane County responds to water damage emergencies 365 days a year in Pleasant Hill. Broken pipes are a common cause of water damage in Pleasant Hill homes. One common cause of broken pipes is water hammers.

Water hammers result when a faucet or appliance and then switch off the water abruptly. Water is pressurized, so it hits the end of the line and sends shock waves through the pipe. When the shock waves radiate throughout the pipe, an audible clatter can occur that makes a banging sound that can actually bang against anything nearby, like a wall. If the pipe “hammers” long enough, it can break and cause water damage.

Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

Pipes can break and flood your home at any time of the day or night. When your home or commercial business in Pleasant Hill has a water damage emergency, our Springfield and East Lane County professionals are Here to Help. ® Our technicians are on call 24 hours a day to respond to your call. Call us today at 541-741-7925.

Franchises are independently owned and operated.

Petcock Valve Failure Causes Catastrophic Flooding in Cottage Grove Home?

4/25/2023 (Permalink)

A water shut-off valve is shown. We restore water damage 24 hours a day in Lane County.

Our team in Springfield and East Lane County responds to water damage emergencies in Cottage Grove every year. Petcock valves are small shut-off valves used to control the flow of liquid or gas. When they fail, they can cause catastrophic water damage very quickly.

It is a good idea for everyone in the household to know where the main water shut-off valve is located and how to turn it off in case of a water damage event. Here is some information on locating and shutting off the main water shut-off valve:

Start by locating the main shut-off valve. The main cut-off valves are usually outdoors in warmer climates, and in colder climates, these valves are usually indoors. The water shut-off valves have either round wheel or lever handles.

It is important to note that if a valve is difficult to turn – DO NOT force it. Call a licensed plumber or the local public works authority for assistance.

  • Round wheel handle valves will turn off by turning the handle to the right (clockwise). A few turns should stop the wheel.
  • Handle valves should slowly be turned clockwise ¼ turn. The handle should no longer be parallel to the pipe. It should stop at a ¼ turn.

Call Us Today!

When your home or commercial business in Cottage Grove has water damage, our Springfield and East Lane County professionals are Here to Help. ® Call us today at 541-741-7925.

Franchises are independently owned and operated.

Creswell Homes Suffer Storm Damage from Recent Rain Event?

4/18/2023 (Permalink)

Heavy rain falls on a flooded street. We restore storm damage 24 hours a day in Lane County.

Creswell, Oregon, averages 158 days of precipitation and gets about 47 inches of rain each year. Our team in Springfield and East Lane County responds to storm damage emergencies every year involving water damage from heavy rains. Our technicians are trained and certified to restore storm and water damage quickly and efficiently. We use powerful, industrial-grade equipment to pull the bulk of the water and dry the damaged areas quickly. We also monitor and document the drying process to ensure all surfaces and belongings are completely dried.

Moisture Detection and Measurement

  • Surface moisture meters
  • Infrared imagery
  • Evasive moisture detectors
  • Video borescope

Water Extraction Equipment

We use powerful extraction equipment to speed the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water
  • Truck-mounted and portable extraction units perform efficient water removal

Drying Equipment

We use industrial-strength air movers and dehumidifiers to remove the remaining moisture from ceilings, walls, and floors. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers cause moisture to evaporate at a faster
  • Industrial-grade dehumidifiers pull the water vapor from the air

Call Us Today!

When your home or commercial business in Creswell has a storm damage emergency, our Springfield and East Lane County professionals are Here to Help. ® Call us today at 541-741-7925.

Franchises are independently owned and operated.

Heavy Rain Brings Landslides to Cottage Grove?

3/7/2023 (Permalink)

A road closed sign is shown. We are leaders in storm damage restoration services in Lane County.

Our local team in Springfield and East Lane County has been restoring storm damage in Cottage Grove for many years. The State of Oregon wants residents to know the warning signs and to be prepared in the event of landslides caused by heavy rain. Here are some tips on how to recognize landslide warning signs:

Changes occur in your landscape such as patterns of storm-water drainage on slopes, land movement, small slides, flows, or progressively leaning trees.

  • Doors or windows stick or jam for the first time
  • New cracks appear in plaster, tile, brick, or foundations
  • Outside walls, walks, or stairs begin pulling away from the building
  • Slowly developing, widening cracks appear on the ground or on paved areas such as streets or driveways
  • Underground utility lines break
  • Bulging ground appears at the base of a slope
  • Water breaks through the ground surface in new locations
  • Fences, retaining walls, utility poles, or trees tilt or move
  • A faint rumbling sound that increases in volume is noticeable as the landslide nears
  • The ground slopes downward in one direction and may begin shifting in that direction under your feet
  • Unusual sounds, such as trees cracking or boulders knocking together, might indicate moving debris
  • Collapsed pavement, mud, fallen rocks, and other indications of a possible debris flow can be seen when driving (embankments along roadsides are particularly susceptible to landslides)

Call Us Today!

Our Springfield and East Lane County professionals are Here to Help ® when your Cottage Grove home or commercial business needs help with storm damage. Call us today at 541-741-7925.

Franchises are independently owned and operated.

How Can I Prevent Rain from Damaging My Home in Creswell?

2/28/2023 (Permalink)

Heavy rain falls during a winter storm. We respond to storm damage emergencies 24 hours a day in Lane County.

Our local team in Springfield and East Lane County are trusted leaders in storm damage restoration services in Creswell. Heavy rains can cause property damage, causing water intrusion into structures and basements through foundation cracks and leaking window seals. You can prevent water from entering your home by inspecting your home’s exterior for any place where water can enter the home and making repairs as needed.

  • Caulk and seal windows
  • Inspect the roof for missing and aging shingles
  • Check your rain gutters and remove any debris that may be clogging them
  • Check your downspouts and clear any clogs and make sure they are draining away from the house
  • Gutter guards are a good way to prevent clogs and water intrusion into the house
  • Check your sprinkler systems and make sure they are not spraying water into the house and that water is not pooling around the home’s foundation
  • Make sure water drains away from the building.Water is invasive and will find its way into a structure easily when water is allowed to pool around the foundation. After a storm, or when the ground is already saturated by rainwater, the water may enter into the foundation wall through any cracks.

Call Us Today!

Our Springfield and East Lane County professionals are Here to Help ® when your Creswell home or business needs help with storm or water damage. Call us today at 541-741-7925.

Franchises are independently owned and operated.

Are Your Pipes Protected From Freezing in Pleasant Hill?

1/31/2023 (Permalink)

A trickling faucet is shown in a bathroom. We are leaders in water damage restoration in Lane County.

Our Springfield and East Lane County technicians respond to many water damage emergencies involving burst pipes during the winter. Here are some tips for preventing frozen and thawing pipes from the Red Cross:

  • If you turn on a faucet and only a trickle comes out, suspect a frozen pipe. Likely places for frozen pipes include against exterior walls or where your water service enters your home through the foundation.
  • Keep the faucet open. As you treat the frozen pipe and the frozen area begins to melt, water will start to flow through the frozen area. Running water through the pipe will help melt ice in the pipe.
  • Apply heat to the section of the pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, a portable space heater (kept away from flammable materials), or wrapping pipes with towels soaked in hot water. Do not use a blowtorch, kerosene or propane heater, charcoal stove, or another open flame device.
  • Apply heat until the full water pressure is restored. If you cannot locate the frozen area, if the frozen area is not accessible, or if you can not thaw the pipe, call a licensed plumber.
  • Check all other faucets in your home to find out if you have additional frozen pipes. If one pipe freezes, others may freeze, too.

Call Us Today!

Our Springfield and East Lane County professionals are Here to Help ® when you have a water damage emergency in your Pleasant Hill home or commercial business. Call us today at 541-741-7925.

Franchises are independently owned and operated.

Highly Trained and Certified Water Damage Restoration Team in Cottage Grove?

12/6/2022 (Permalink)

Employees are studying together. We are leaders in water damage restoration services in Lane County.

When you have a water damage emergency in Cottage Grove, you’ll want to hire a company that will get the job done quickly and efficiently. Our Springfield and East Lane County team is highly trained and certified by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC), the non-profit certifying body for the cleaning and restoration industry. Our technicians have the training, equipment, and experience to clean and restore any form of water damage in Grand Rapids.

The training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

e-Learnings

Everyone on our staff - from the office team to our field technicians - has access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for all of our employees. Video presentations and support materials are followed by a knowledge test at the end of each module. Continuous education keeps our office team and technicians current on new industry standards and best practices for the cleaning and restoration industry.

Certifications

  • ASD - Applied Structural Drying Technician
  • ECTP - Employee Certification Training Program
  • IICRC Certified Firm
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician

Call Us Today!

When your home or commercial business has a water damage emergency, fast action is required to minimize the chances of secondary damage. Our Springfield and East Lane County team is on-call and ready to respond to water damage emergencies 24-hours a day in Cottage Grove. Call us today at 541-741-7925.

Franchises are independently owned and operated.

How Do I Know What Kind of Fire Extinguisher to Purchase in Pleasant Hill?

11/8/2022 (Permalink)

A group of fire extinguishers is seen. We are leaders in fire damage restoration services in Lane County.

Portable fire extinguishers can save lives and minimize fire damage when used correctly, but do you know how to select the best model for your home in Pleasant Hill? Here are some tips for purchasing a fire extinguisher for home use from the National Fire Protection Association:

  • For the home, choose a multi-purpose extinguisher (that can be used on all types of home fires) that is large enough to put out a small fire but not so heavy as to be difficult to handle
  • Choose a fire extinguisher that carries the label of an independent testing laboratory
  • Read the fire extinguisher instructions and become familiar with its parts and operation before a fire breaks out. Local fire departments or fire equipment distributors often offer hands-on fire extinguisher training.
  • Install fire extinguishers close to an exit and keep your back to a clear exit when you use the device so you can make an easy escape if the fire cannot be controlled. If the room fills with smoke, leave immediately.
  • Know when to go. Fire extinguishers are one element of a fire response plan, but the primary element is safe escape. Every household should have ahome fire escape plan and working smoke alarms.

Call Us Today!

When your home or business in Pleasant Hill has a fire damage emergency, our Springfield and East Lane County team is Here to Help. ® We’ll restore your fire damage “Like it never even happened.” Call us today at 541-741-7925.

Franchises are independently owned and operated.

What Happens When I Call For Emergency Water Damage Services in Cottage Grove?

11/1/2022 (Permalink)

A woman uses pots and pans to capture water flowing into her kitchen from a leak in the ceiling. We are leaders in water damage restoration services in Lane County.

Cottage Grove needs to know about our emergency water damage services!

When you walk into your kitchen in the middle of the night and find that you are wading through a flooded floor, you need professional help fast. Water is invasive, and the longer it goes unmitigated, the greater the cost and time to restore the damage. When you call our office in Springfield and East Lane County, we will ask you some questions to determine the nature of the damage so we can send the right quantities of equipment and team members to mitigate the damage.

We will ask these questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

When your home or business in Cottage Grove needs assistance with water damage, our Springfield and East Lane County team is Here to Help. ® Call us today at 541-741-7925.

Franchises are independently owned and operated.

What is the Process For Restoring Water Damage in My Pleasant Hill Home?

8/5/2022 (Permalink)

Water is pooling on a floor in a home. Our water restoration technicians are highly trained in Lane County.

Pleasant Hill residents can rely on our Springfield and East Lane County teams to restore water damage quickly and efficiently, 365 days a year. We use powerful, industrial-grade water extraction and drying equipment to restore water damage “Like it never even happened.” Although every water damage event is unique, we follow a six-step restoration process on every job as follows:

Step 1 - Emergency Contact

Step 2 - Inspection and Water Damage Assessment

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property. This helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. Our professionals are trained to provide sanitizing treatments, remove odors, and deodorize your property.

Step 6 - Restoration

Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or major repairs, such as the reconstruction of various areas or rooms in a home or business.

Call Us Today!

When your Pleasant Hill home or business has water damage, our Springfield and East Lane County team is Here to Help. ® Call us today at 541-741-7925.

Franchises are independently owned and operated.

How Can I Store My Belongings to Protect Them From Water Damage in Cottage Grove?

7/21/2022 (Permalink)

If your basement flooded, would your stored items be damaged by water? Our Springfield and East Lane County responds to water We are on call 24-hours a day to respond to fire damage emergencies in Lane County.

If your basement flooded, would your stored items be damaged by water? Our Springfield and East Lane County responds to water damage emergencies 24-hours a day in Cottage Grove. Water damage can happen for many reasons, so it is a good idea to store seasonal clothes and other infrequently used items with this in mind. Here are some helpful tips from the Insurance Information Institute to keep your stored belongings protected from unwanted water:

Protect Your Belongings

  • Store off-season and other bulk belongings in waterproof binsespecially in areas where there are plumbing pipes or that are prone to dampness
  • Never store valuables or memorabilia where there is a risk of destruction from water
  • Keep belongings stored on shelving off the floor in basements.In case of water seepage or sewer backup, they’re less likely to get damaged.
  • Keep an inventory of all belongings.Having a comprehensive list of your possessions will save time, trouble, and stress in case of loss from water damage.

Call Us Today!

When your Cottage Grove home or business has a water damage emergency, our Springfield and East Lane County team is Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 541-741-7925.

Franchises are independently owned and operated.

Fire Extinguisher Purchase Tips for Pleasant Hill Residents?

7/13/2022 (Permalink)

A close-up of a fire extinguisher is shown sitting in front of an outdoor barbeque. We are on call 24-hours a day to respond to fire damage emergencies in Lane County.

Our Springfield and East Lane County have been restoring fire damage for residents in Pleasant Hill for many years. Owning a fire extinguisher and knowing how to operate it can minimize fire damage and save lives in many cases. The National Fire Protection Association offers these tips for selecting and using a fire extinguisher:

  • For the home, select a multi-purpose extinguisher (can be used on all types of home fires) that is large enough to put out a small fire but not so heavy as to be difficult to handle
  • Choose a fire extinguisher that carries the label of an independent testing laboratory
  • Read the instructions that come with the fire extinguisher and become familiar with its parts and operation before a fire breaks out. Local fire departments or fire equipment distributors often offer hands-on fire extinguisher trainings.
  • Install fire extinguishers close to an exit and keep your back to a clear exit when you use the device so you can make an easy escape if the fire cannot be controlled. If the room fills with smoke, leave immediately.
  • Know when to go. Fire extinguishers are one element of a fire response plan, but the primary element is safe escape. Every household should have ahome fire escape plan and working smoke alarms.

Call Us!

When your Pleasant Hill home or business needs fire damage restoration services, our Springfield and East Lane County team is Here to Help. ® Call us today at 541-741-7925.

Franchises are independently owned and operated.

Powerful Water Extraction Equipment Used to Restore Water Damage in Springfield Quickly?

7/12/2022 (Permalink)

Technicians are setting up drying equipment.  We are trusted leaders in water damage restoration in Lane County.

Our Springfield and East Lane County have the training and certification to restore water damage no matter how big the job is. We use state-of-the-art equipment to quickly locate, extract, and dry water-damaged areas in Springfield homes and commercial businesses. We also monitor and document the drying process to ensure the area is returned to normal humidity levels.

Moisture Detection and Measurement

  • Surface moisture meters
  • Infrared imagery
  • Evasive moisture detectors
  • Video borescope

Water Extraction Equipment

We use powerful extraction equipment to speed the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water
  • Truck-mounted and portable extraction units perform efficient water removal

Drying Equipment

We use industrial-strength air movers and dehumidifiers to remove the remaining moisture from ceilings, walls, and floors. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers cause moisture to evaporate at a faster pace
  • Industrial grade dehumidifiers pull the water vapor from the air

Call Us!

When your Springfield home or commercial business has water damage, our Springfield and East Lane County team is Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 541-741-7925.

Franchises are independently owned and operated.

Advanced Technology and Industrial-Grade Equipment Used to Restore Water Damage in Springfield?

6/7/2022 (Permalink)

SERVPRO technicians are loading equipment onto a service vehicle. We are trusted water restoration leaders in Lane County.

Water damage is one of the most common forms of property damage in the United States. Water is invasive and requires fast mitigation and remediation to minimize the potential for more extensive and time-consuming repairs. Our Springfield and East Lane County teams use advanced technology and powerful industrial-grade equipment to restore water damage in Springfield quickly.

Moisture Detection and Measurement

  • Surface moisture meters
  • Infrared imagery
  • Evasive moisture detectors
  • Video borescope

Water Extraction Equipment

We use powerful extraction equipment to speed the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water
  • Truck-mounted and portable extraction units perform efficient water removal

Drying Equipment

We use industrial-strength air movers and dehumidifiers to remove the remaining moisture from ceilings, walls, and floors. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers cause moisture to evaporate at a faster pace
  • Industrial grade dehumidifiers pull the water vapor from the air

Call Us Today!

You never know if water will cause damage to your Springfield home or commercial business, but if it does, our Springfield  and East Lane County team is Here to Help. ® Call us today at 541-741-7925.

Franchises are independently owned and operated.

Backed Up Sewer Causing Black Water Contamination in Cresswell Home?

5/4/2022 (Permalink)

A toilet is being flushed. We clean and restore sewer backups in Lane County.

Our local teams in Springfield and East Lane County are trained and certified to clean and restore sewer backups. We have the protective gear and equipment necessary to restore sewage backups safely. Here are the three categories of contaminated water we address on our website:

Category 1: “Clean Water”

This is water from a clean source, such as a broken clean water supply line or faucet.

  • If left untreated, it can degrade into category two or three

Category 2: “Gray Water”

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category two water may include washing machine overflow; toilet overflow with some urine, but no feces or dishwasher overflow.

  • It May contain bacteria and viruses
  • It can quickly degrade into category three if left untreated

Category 3: “Black Water”

This water is grossly unsanitary and could cause severe illness or death if ingested. Any contact should be avoided. Sources for category three water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

Call Us Today!

When your Cresswell home or business has black water contamination or other water damage emergency, our local team in Springfield and East Lane County is Here to Help. ® Call us today at 541-741-7925.

Franchises are independently owned and operated.

Contents Restoration Services in Creswell?

5/4/2022 (Permalink)

An old jewelry box is shown. We are leaders in water damage restoration in Cresswell.

When my SERVPRO of Springfield / East Lane County home basement flooded, we were out of town, and the damage wasn’t discovered for a few days. Everything that touched the ground was damaged by water. All the furniture and cardboard boxes stored down in the basement were standing in water. My insurance adjuster told me to call SERVPRO of Springfield / East Lane County.

TheSERVPRO of Springfield / East Lane County technicians arrived quickly, assessed the situation, and immediately began the cleanup and restoration process. They contacted my insurance adjuster and helped me with the insurance paperwork and process. Fortunately, they were able to clean and restore most of the items from my basement and return them to preloss condition. Here are the cleaning methods they used:

  • Dry Cleaning - used for cleaning light residues or to pre-clean prior to wet cleaning
  • Wet Cleaning - an effective cleaning method for removing moderate to heavy residues
  • Spray and Wipe - effective for items that can’t withstand wet cleaning
  • Foam Cleaning - used for upholstery fabrics that might shrink or bleed if wet cleaned
  • Abrasive Cleaning - involves agitation of the surface being cleaned
  • Immersion Cleaning - contents are dipped into a bath of the cleaning product

Call Us Today!

SERVPRO of Springfield / East Lane County has a team of highly trained technicians with the specialized training and experience to clean and restore your keepsakes.

How Can I Tell If I Have Hidden Water Damage in My Cottage Grove Home?

4/13/2022 (Permalink)

A person uses an infrared camera to locate hidden water damage. We use advanced technology to detect hidden water damage and leaks in Lane County.

If your water bill seems unusually high, it may be an indication of a hidden water leak and water damage. The Environmental Protection Agency (EPA) reports that small water leaks account for more than one trillion gallons of water wasted in United States homes each year! Our local teams in Springfield and East Lane County use advanced technology and techniques to locate the source of hidden water leaks in Cottage Grove.

The EPA offers this helpful leak detection information:

  • A good method to check for leaks is to examine your winter water use. It’s likely that a family of four has a serious leak problem if its winter water use exceeds 12,000 gallons per month.
  • Check your water meter before and after a two-hour period when no water is being used. If the meter does not read exactly the same, you probably have a leak.
  • To check for a toilet bowl leak, place a drop of food coloring in the toilet tank. You have a leak if the color shows up in the bowl within ten minutes without flushing. 

Call Us Today!

When your Cottage Grove home or commercial business needs help with water damage, our local team in Springfield and East Lane County is Here to Help. ®We’ll clean and restore the damage, “Like it never even happened.” Call us today at 541-741-7925.

Franchises are independently owned and operated.