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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Cottage Grove Home Sustains Water Intrusion Damage from Heavy Rain?

1/16/2024 (Permalink)

Rain backs up out of a clogged storm drain. We are leaders in storm damage restoration services in Lane County.

Our local Springfield and East Lane County teams respond to storm damage emergencies throughout the year in Lane County. Cottage Grove residents know they can rely on us to respond quickly and perform all phases of a water damage restoration, from the initial cleanup phase to the final phases of rebuilding required to restore a property to pre-damage conditions.

Clogged storm drains can lead to water intrusion in low-lying areas by preventing efficient runoff of rainwater. When debris, leaves, or sediment block storm drains, rainwater accumulates on streets and sidewalks. In low-lying regions, this pooled water can rise to levels exceeding home entry points' threshold like basements or crawl spaces. This can result in water seeping into homes, causing flooding and property damage. Properly functioning storm drains direct rainwater away from residential areas, reducing the risk of water intrusion. Regular maintenance and clearing of storm drains are essential to mitigate the threat of flooding in low-lying neighborhoods.

Why are we a top choice for storm damage restoration services?

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Technicians
  • A Trusted Leader in the Restoration Industry
  • Independently Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Call Us Today!

When your home or business in Cottage Grove has water intrusion issues and needs storm damage restoration services, our local Springfield and East Lane County teams are Here to Help. ® Call us today at 541-741-7925.

SERVPRO® franchise is independently owned and operated.

Severe Winter Storm Causes Damage to Creswell Home?

1/9/2024 (Permalink)

A mix of rain and sleet falls during a winter storm. We restore storm damage 24 hours a day in Lane County.

Our local Springfield and East Lane County teams are trusted leaders in storm damage mitigation and restoration services. Our highly trained technicians are on call 24 hours a day to respond to storm damage emergencies. We restore storm damage quickly and efficiently, no matter how extensive the damage may be.

Local Storm Cleanup Company

We are locally owned and operated and have been restoring storm damage in Creswell for many years.

Residential Flooding and Storm Cleanup

We use powerful, industrial-grade water extraction and drying equipment to remove water rapidly and dry the damaged areas thoroughly. We also monitor and document the drying process to ensure the area is dried completely.

Severe Weather Damage Restoration

Our technicians are on call and ready to respond to your storm damage emergency day and night, 365 days a year. We have the training, equipment, and experience to restore storm damage to pre-damage conditions “Like it never even happened.”

Flood Water Removal and Cleanup

Flood water can be contaminated and may pose health risks. Our teams are highly trained and certified to clean and decontaminate areas exposed to dangerous flood waters. 

Call Us Today!

When your home or commercial business in Creswell has storm damage and needs storm damage restoration services, our local Springfield and East Lane County teams are Here to Help. ® Call us today at 541-741-7925.

SERVPRO® franchise is independently owned and operated.

Springfield Residents Protect Their Homes from Ice Dam Damage?

1/3/2024 (Permalink)

A person uses a roof rake to remove ice dams and snow. We are a leading choice for water damage restoration services in Lane County.

Our local Springfield and East Lane County team restores water damage throughout the year.

Preventing ice dams from forming on your roof is essential to protect your home from potential water damage and structural issues during the winter months. Here are three relatively easy ways to prevent ice dams:

Proper insulation: Ensure your attic is adequately insulated. Proper insulation helps maintain a consistent temperature in the attic, preventing warm air from escaping and heating the roof, which can lead to snowmelt. Insulation should be evenly distributed and cover areas like the attic floor and walls. Adequate insulation reduces the temperature differential between the attic and the roof, minimizing the conditions that contribute to ice dam formation.

Adequate ventilation: Ensure your attic has proper ventilation. Good attic ventilation allows cold air to circulate, maintaining a cooler attic temperature. Ridge vents, soffit vents, and attic fans can help achieve this. Adequate ventilation helps prevent the buildup of warm air that can melt snow on the roof, contributing to ice dams.

Roof maintenance: Keep your roof clear of snow and ice. After snowfall, use a roof rake with a long handle to safely remove snow from the lower portion of the roof. This helps prevent excessive snow buildup and the formation of ice dams. Clearing snow from gutters and downspouts is also essential to allow proper drainage.

By implementing these measures, homeowners can reduce the risk of ice dams forming on their roofs, thereby protecting their homes from potential damage during cold winter weather.

Call Us Today!

When your home or business in Springfield has ice dam damage and needs water damage restoration services, our local Springfield and East Lane County teams are Here to Help. ® Call us today at 541-741-7925.

SERVPRO® franchise is independently owned and operated.

Car Crash Causes Damage to Commercial Property in Cottage Grove?

12/27/2023 (Permalink)

A building damaged in an accident is boarded up. We are leaders in commercial property damage restoration services in Lane County.

Sometimes vehicle collisions cause significant damage to commercial buildings and public property. Our local Springfield and East Lane County team is highly trained and certified to clean and restore accident and trauma scenes. Cottage Grove businesses can rely on us to arrive quickly and efficiently to clear, clean, and decontaminate areas compromised by traffic accidents.

Car accidents can result in structural damage, broken glass, hazardous debris, and even compromised utility systems. Our trained professionals can assess the extent of the damage, identify safety hazards, and take appropriate measures to secure the site, preventing further harm to people and the property.

Efficiency and expertise are vital reasons for professional intervention. Our restoration specialists have the knowledge, experience, and specialized equipment to efficiently address damage, minimizing downtime for businesses. Our team can swiftly assess the situation, formulate a comprehensive restoration plan, and execute it with precision, expediting the return to normal operations.

Professional restoration also helps prevent long-term issues such as mold growth and structural deterioration. Prompt and thorough cleaning of impacted areas, including water damage mitigation, is crucial to prevent secondary damage and ensure the property's longevity.

Call Us Today!

When your commercial business or home in Cottage Grove needs commercial property damage restoration services, our local Springfield and East Lane County teams are Here to Help. ® Call us today at 541-741-7925.

SERVPRO® franchise is independently owned and operated.

Clogged Rain Gutters Cause Water Damage to Home in Creswell?

12/19/2023 (Permalink)

Water pours out of clogged rain gutters during a heavy downpour. We are leaders in storm damage restoration services in Lane County.

Our local Springfield and East Lane County team responds to storm damage emergencies in Creswell throughout the year. Here are some ways water can enter your home if your rain gutters are clogged:

Roof Damage: When gutters become clogged with leaves, debris, or even ice during the winter, water can back up and pool on the roof. This excess water can seep under roofing materials, causing roof leaks and damage. Over time, this can lead to rotting wood, damaged shingles, and compromised roof integrity.

Fascia and Soffit Damage: The fascia and soffit are the wooden or metal components that form the edge of your roof and provide structural support. Clogged gutters can cause water to overflow, damaging these areas. Water infiltration can lead to rot, mold growth, and structural weakening.

Crawl Space Flooding: If water is not properly directed away from your home due to clogged gutters, it can pool near the foundation. Crawl spaces are vulnerable to moisture issues when gutters are not functioning correctly.

Mold and Mildew Growth: Excess moisture caused by clogged gutters can create favorable conditions for mold and mildew growth. These microorganisms thrive in damp environments and can proliferate on exterior and interior surfaces, leading to property damage.

Exterior Wall Damage: Over time, water runoff from clogged gutters can stain and damage the exterior walls of your home. This can affect the appearance and integrity of siding and paint.

Call Us Today!

When your home or commercial business in Creswell needs storm damage restoration services, our local Springfield and East Lane County teams are Here to Help®. Call us today at 541-741-7925.

SERVPRO® franchise is independently owned and operated.

Heavy Rainstorm Reveals Water Leak in Attic in Springfield Home?

12/12/2023 (Permalink)

People use buckets to catch rain leaking from their attic during a rainstorm. We are a top choice for storm damage restoration services in Lane County.

Our local Springfield and East Lane County teams respond to storm damage emergencies often during winter storms. As soon as we arrive, we will mitigate by tarping and boarding any damaged areas allowing water to enter the structure, and contact your insurance company within eight hours.

Discovering water entering your attic from a leaking roof during a rainstorm can be concerning, but there are steps you can take to mitigate the damage and address the issue until professional help arrives. Here's what to do:

Safety First

Ensure your safety by avoiding any electrical hazards. Do not touch electrical wires or devices that may be in contact with the water.

Turn Off Electricity

If water is entering your attic and you have electrical wiring or fixtures in the affected area, turn off the electricity to that part of your home to prevent electrical hazards.

Contain the Water

Place buckets, containers, or towels under the areas where water is dripping or pooling to prevent further damage to your belongings or the structure of your home.

Remove Valuables

If there are any valuable items or sensitive documents stored in the attic, try to move them to a dry and safe location to prevent water damage.

Document the Damage

Take photos or videos of the leaking and any damage it's causing. These may be useful for insurance claims or when working with a roofing contractor.

Temporary Patch or Containment

If you can safely access the roof during the rainstorm, consider using a tarp, plastic sheeting, or roofing cement to create a temporary patch over the leaking area. This can help divert the water away from your attic. Use caution and ensure you have proper safety equipment if you attempt this.

Contact Your Insurance Company

If you have homeowner's insurance, contact your insurance company to report the damage and discuss the process for filing a claim. Provide them with the documentation you collected.

Prevent Future Leaks

Once the immediate issue is resolved, consider regular roof maintenance to prevent future leaks. Inspect your roof regularly, clean gutters, and address any issues promptly.

Call Us Today!

When your home or commercial business needs emergency storm damage restoration services, our local Springfield and East Lane County teams are Here to Help®. We’ll restore your storm damage “Like it never even happened.” Call us today at 541-741-7925.

SERVPRO® franchise is independently owned and operated.

Cottage Grove Residents Rely on Us to Restore Water Damage Efficiently?

12/5/2023 (Permalink)

A bucket sits in the middle of a room to catch water dripping from a broken pipe in the ceiling. We are leaders in water damage restoration services in Lane County.

Our local Springfield and East Lane County teams are on call and ready to respond to water damage emergencies 24 hours a day. For years, Cottage Grove residents and businesses have relied on our fast emergency response time and highly trained and certified technicians to arrive quickly and mitigate and restore the damage “Like it never even happened.” Here is a recent Google review from one of our happy water damage customers:

We suffered sudden water damage from water heater failure and the crew Victor Lalo and Caleb Rhoades were so communicative and respectful of my home and all of my questions throughout this water ordeal, they took the time and talked me through the whole process. I am so grateful for their professionalism during this process!! Thank you SERVPRO®!” Shannon Delker

Services: Flood Restoration, Mold Inspection, Flood Cleanup, Water Removal, Water damage-related cleanup & repair

Positive: Professionalism, Punctuality, Quality, Responsiveness

Why are we a top choice for emergency water damage restoration services?

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Call Us Today!

When your home or commercial business in Cottage Grove needs emergency water damage restoration services, our local Springfield and East Lane County teams are Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 541-741-7925.

SERVPRO franchises are independently owned and operated.

Space Heater Safety Guidelines for Commercial Properties in Springfield?

11/27/2023 (Permalink)

A space heater warms an office in a commercial property. We respond to commercial property damage emergencies 24 hours a day in Lane County.

Our local Springfield and East Lane County teams understand the importance of getting your business operational again after sustaining fire damage. During the cold winter months, some people like to use space heaters to take the chill out of a cold office. Traveler’s Insurance offers the following guidelines for employers that do not have a formal space heater policy:

  • Use of space heaters should not be allowed unless supervisor or management approval is provided before use.
  • Units that have been listed or labeled by a nationally recognized testing laboratory such as UL (Underwriters Laboratories), CSA (Canadian Standards Association), or ETL (Intertek) should be the only space heaters permitted for use.
  • Keep at least 36 inches of clearance around every space heater and only use them in areas free of flammable liquids and easily ignited or combustible materials.
  • Proper placement of the space heater is important. Be sure it is not in a high-traffic area or where it may become a tripping hazard.
  • If using an electric space heater, ensure electrical cords and plugs are not frayed or damaged. Always plug the heater directly into the wall outlet and be sure the power cord is not crossing a walkway. Never use extension cords or power strips, as these could overheat and lead to a fire.
  • Be sure space heaters are never left unattended. They should be turned off when the employee leaves the room or area of the heater and unplugged at the end of the day.

Call Us Today!

When your commercial business or home in Springfield needs fire damage restoration services, our local Springfield and East Lane County teams are Here to Help. ® We’ll restore your fire damage “Like it never even happened.” Call us today at 541-741-7925.

SERVPRO® Franchises are independently owned and operated.

Storms Cause Water Intrusion Issues in Pleasant Hill Homes?

11/20/2023 (Permalink)

A person wades through standing water in a backyard. We are trusted leaders in storm damage restoration services in Lane County. Photo by Vidar Nordli-Mathisen on Unsplash

Our local Springfield and East Lane County teams have the advanced training, specialized equipment, and years of experience required to restore water intrusion damage quickly and efficiently in Pleasant Hill. Landscapes that do not drain away from a home or commercial property can cause water to pool around the base of the structure, allowing water to penetrate cracks and loose seals, causing water damage. Ensuring the water drains away from your foundation is critical to resolving these issues. Here are some general guidelines from the Oregon Landscape Contractors Association:

Degree of Slope

The degree of slope or the grading around the foundation of a structure to prevent water intrusion issues depends on various factors, including the climate, soil type, local building codes, and the specific design of the building.

Oregon landscape guidelines set the base to a minimum slope of 2 percent cross slope for positive drainage. This helps to ensure that water does not accumulate around the base of the structure. These codes are based on local climate and geological conditions.

Also, consider the local rainfall patterns and the capacity of your drainage system (e.g., gutters, downspouts, and French drains). Properly designed drainage systems can complement the grading to ensure water is directed away from the foundation.

Call Us Today!

When your home or commercial business in Pleasant Hill needs storm damage restoration services, our local Springfield and East Lane County teams are Here to Help. ® We’ll restore your storm damage “Like it never even happened.” Call us today at 541-741-7925.

SERVPRO of Springfield and East Lane County are independently owned and operated.

SERVPRO of Springfield / East Lane County: Your Local Experts in Restoring Property Damage from Heavy Rains.

11/14/2023 (Permalink)

A tree in a heavy downpour of rain is shown When heavy rains wreak havoc on your property, trust SERVPRO of Springfield / East Lane County to make the damage "Like it never even happened." We're

When heavy rains unleash their fury, property damage can follow in their wake. Whether it's storm damage or water damage, SERVPRO® of Springfield / East Lane County is your trusted local, community-based team of experienced professionals, dedicated to restoring your property and making the damage "Like it never even happened."

With a wealth of expertise, our team is well-equipped to tackle property damage caused by heavy rains. From soaked interiors to structural issues, we've successfully restored countless properties. We understand the urgency of getting your life back on track.

What sets us apart is our unwavering commitment to our local community. We know the unique challenges faced by Springfield and East Lane County residents during heavy rain events, and we're just a phone call away, ready to respond with professionalism and expertise.

Don't let heavy rains disrupt your life. Count on SERVPRO of Springfield / East Lane County, your trusted local restoration partner, to help you recover and restore your property "Like it never even happened."

SERVPRO of Springfield / East Lane County is independently owned and operated.

Frozen Pipes Cause Water Damage in Springfield Home?

11/7/2023 (Permalink)

A frozen copper pipe has burst. We respond to water damage emergencies 24 hours a day in Lane County.

Our Springfield and East Lane County professionals respond to water damage emergencies throughout the year in Springfield. Pipe failure can lead to water damage, leaks, and potentially costly repairs. One of the most common forms of pipe failure in a home is frozen pipes.

In the Pacific Northwest frozen pipes are a common problem. When water inside a pipe freezes, it expands and can exert significant pressure on the pipe's walls. This pressure can lead to cracks, fractures, or even bursting of the pipe. Once the frozen water thaws, it can cause water to leak into the home. To prevent freezing pipes, homeowners often insulate their plumbing in vulnerable areas, like basements and crawl spaces, and take measures to keep pipes warm during winter.

Why are we a top choice for emergency water damage restoration services?

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Call Us Today!

When your home or commercial business in Springfield business needs emergency water damage restoration services, our local Springfield and East Lane County team is Here to Help. ® We’ll restore your water property “Like it never even happened.” Call us today at 541-741-7925.

SERVPRO® of Springfield and East Lane County are independently owned and operated.

Clogged Storm Drain Causes Flooding in Cottage Grove Home?

10/24/2023 (Permalink)

A clogged storm drain is overflowing during a heavy downpour. We are leaders in storm damage restoration services in Lane County.

When the storm drain next to our home in Cottage Grove became clogged with debris the water backed up into our home and flooded the first floor. Our insurance adjuster told us to call the local Springfield and East Lane County offices and I’m glad we did.

The team arrived quickly and used powerful, industrial-grade water extraction and drying equipment to remove the water rapidly and dry the area thoroughly. Thanks to their fast response time, our floors and drywall were saved, and the damage was minimal.

Water Extraction Equipment

We use powerful extraction equipment to speed the drying process by removing the majority of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water
  • Truck-mounted and portable extraction units perform efficient water removal

Drying Equipment

We use industrial-strength air movers and dehumidifiers to remove the remaining moisture from ceilings, walls, and floors. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers cause moisture to evaporate at a faster pace
  • Industrial-grade dehumidifiers pull the water vapor from the air

Call Us Today!

When your Cottage Grove home or commercial business needs emergency storm damage restoration services, our local Springfield and East Lane County team is Here to Help. ® Call us today at 541-741-7925.

Franchises are independently owned and operated.

Tree Damages Home During Powerful Storm in Pleasant Hill?

10/17/2023 (Permalink)

A large tree has fallen onto the roof of a house. Lane County relies on us to restore storm damage!

Although we are better known for fire and water cleanup and restoration services in Pleasant Hill, our local Springfield and East Lane County team is qualified to perform a full range of rebuilding services. This gives our customers peace of mind knowing they have one reputable company managing the entire restoration from the initial mitigation and cleanup phase, through to any reconstruction that may be required to bring a structure back to full functionality. This saves our customers time and money and keeps costs low. Here are some examples of the construction, building, and remodeling services we provide:

  • Board Up
  • Carpet Repair and Installation
  • Document Drying
  • Dry Cleaning
  • Drywall Installation
  • Drywall Removal
  • Electrical
  • Electronics Restoration
  • Fine Art Restoration
  • Furniture Restoration
  • General Contracting
  • Hardwood Floor Repair
  • HVAC Services
  • Linoleum Floor Repair
  • Marble Floor Repair
  • Move Out
  • Painting
  • Plumbing
  • Portable Power
  • Roof Tarp
  • Roofing Services
  • Scalable Resources
  • Temporary Fencing
  • Temporary Warehouse Space
  • Tile Floor Repair
  • Tree Removal

Why are we a leader in storm damage restoration services?

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Call Us Today!

When your home or commercial business in Pleasant Hill has storm damage, our local Springfield and East Lane County team is Here to Help. ® Call us today at 541-741-7925.

Franchises are independently owned and operated.

Pressure Cooker Fire Scorches Kitchen in Springfield?

10/10/2023 (Permalink)

A pressure cooker is shown steaming. We restore fire damage in Lane County “Like it never even happened.”

Our local Springfield and East Lane County team wants everyone to be safe while cooking. Now that more households are using electrical cooking appliances to prepare meals, it is important to know how to use these appliances properly. Here are some electrical cooking appliance safety tips from the National Fire Protection Association to help you stay safe while using a pressure cooker:

Key Safety Tips

  • Always use cooking equipment—air fryers, slow cookers, electric skillets, hot plates, griddles, etc.—that are listed by a qualified testing laboratory.
  • Follow the manufacturer’s instructions on where and how to use .
  • Remember to unplug all appliances when not in use.
  • Check cords regularly for damage. Do not use any appliance with a damaged cord.

Pressure Cooker

A pressure cooker is designed to cook food faster than a stovetop or oven. Because it uses hot steam and pressure to cook food. It is important that they are used properly to prevent burns.

  • Place the cooker in an open space to give enough room for the steam to ventilate.
  • Never cover the steam release valve on the pressure cooker.
  • Do not leave the home when using a pressure cooker.

Call Us Today!

When your home or commercial business in Springfield needs fire damage restoration services, our local Springfield and East Lane County team is Here to Help® Call us today at 541-741-7925.

Franchises are independently owned and operated.

Halloween Party at Local Pub Turns into a Cleanup Disaster in Pleasant Hill?

10/3/2023 (Permalink)

A person cleans debris from the floor after a party. We respond to commercial property damage emergencies 24 hours a day in Lane County.

There was a great turnout for our Halloween costume party, but the next day the pub was a disaster. The mess was way beyond what my staff could clean before we opened again for business, so I called in the Springfield and East Lane County pros to clean and deodorize my business. The team arrived quickly and immediately went to work, cleaning all of the floors, tables, chairs, barstools, countertops, and walls. They cleaned the bathrooms and deodorized the entire space. We opened on time and people commented on how clean and fresh the pub smelled!

Our Springfield and East Lane County teams are leaders in commercial property damage restoration services. Businesses in Pleasant Hill rely on us to respond quickly when they have a property damage emergency.

Why do commercial businesses trust us to restore property damage?

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Call Us Today!

When your commercial business or home in Pleasant Hill business needs to be deep cleaned and you need help fast, our local Springfield and East Lane County team is Here to Help. ® We’ll restore your commercial property “Like it never even happened.” Call us today at 541-741-7925.

Franchises are independently owned and operated.

Creswell Community Prepares for Wildfire Threat?

9/26/2023 (Permalink)

A wildfire has erupted in a field. We respond to fire damage emergencies 24 hours a day in Lane County.

Our local Springfield and East Lane County teams want everyone in Creswell to be prepared for wildfire threats. Each year, wildfires burn across the United States and more than 72,000 communities are at risk for wildfire exposure. Here are some helpful tips from the National Fire Protection Association for things you can do in your community:

  • Contact your local planning/zoning office to find out if your home is in a high wildfire risk area, and if there are specific local or county ordinances you should be following.
  • If you are part of a homeowner association, work with them to identify regulations that incorporate proven preparedness landscaping, home design, and building material use.
  • Talk to your local fire department about how to prepare, when to evacuate, and the response you and your neighbors can expect in the event of a wildfire.
  • Learn about wildfire risk reduction efforts, including how land management agencies use prescribed fire to manage local landscapes.
  • Learn how you can make a positive difference in your community.

Call Us Today!

When your Creswell home or business suffers wildfire damage and you need fire damage restoration services, our local Springfield and East Lane County team is Here to Help. ® We’ll restore your damage “Like it never even happened.” Call us today at 541-741-7925.

Franchises are independently owned and operated.

Powerful Winds Cause Property Damage in Springfield?

9/19/2023 (Permalink)

A rain gutter is torn away from a roof during a windstorm. We are leaders in wind damage restoration services in Lane County.

Our local Springfield and East Lane County teams are on call and ready to respond to storm damage emergencies 24 hours a day, 365 days a year. Wind damage is a common cause of property damage in Lane County, so it’s good to know that our crew members are highly trained and certified to restore storm damage. Here are some wind alert definitions from the National Oceanic and Atmospheric Administration:

High Wind Warning: Take Action! Sustained, strong winds with even stronger gusts are happening. Seek shelter. If you are driving, keep both hands on the wheel.

High Wind Watch: Be Prepared! Sustained, strong winds are possible. Secure loose items and adjust plans as necessary so you’re not caught outside.

Wind Advisory: Take Action: Strong winds are occurring but are not so strong to warrant a High Wind Warning. Objects outdoors should be secured, and caution should be taken if driving.

Severe Thunderstorm Warning: Take Action! A thunderstorm is happening or is imminent in the warning area. Severe thunderstorms have wind gusts of 58 miles per hour and/or hail one inch or larger. Seek shelter inside a sturdy building.

Call Us Today!

When your Springfield home or commercial business sustains wind damage and you need storm damage restoration services, our local Springfield and East Lane County team is Here to Help. ® We’ll restore your wind damage “Like it never even happened.” Call us today at 541-741-7925.

Franchises are independently owned and operated.

Overheating Toaster Causes Breakroom Fire in Cottage Grove Business?

9/12/2023 (Permalink)

A person holds a toaster that is billowing smoke outside of a breakroom. We restore smoke damage “Like it never even happened” in Lane County.

Cottage Grove businesses can rely on our fast emergency response time and highly trained teams to restore fire damage quickly and efficiently, with minimal disruption to employees and customers.

Toaster fire?

Recently, while an employee was taking a break and making toast in the office breakroom, the toaster’s heating coils overheated and ignited a small fire inside. The fire started as a small glow, unnoticed in the room’s bright fluorescent lighting. Within minutes flames engulfed the interior of the toaster, and the toaster started emitting bilious clouds of smoke. Soon the paper towel caught fire and the smoke alarm sounded. Fire extinguishers were used to contain the fire, but the damage was done. One wall was covered in smoke and soot and the entire building smelled of smoke and burnt toast!

Our office manager called the Springfield and East Lane County team and they arrived quickly and immediately began the cleanup and restoration process. They cleaned the entire breakroom, replaced the damaged wall, and repainted. They set up smoke odor removal equipment in the building, and now you would never know we had a fire in our breakroom or that once our offices smelled like burnt toast! Thank you!

Call Us Today!

When your Cottage Grove commercial business or home has fire, smoke, and soot damage, our local Springfield and East Lane County team is always Here to Help. ® Call us today at 541-741-7925.

Franchises are independently owned and operated.

Pleasant Hill Community Takes Part in National Preparedness Month?

9/5/2023 (Permalink)

Emergency supplies and a checklist sit on a countertop. We are part of a national network of disaster teams in Lane County.

Our local Springfield and East Lane County teams respond to storm damage emergencies every year in Pleasant Hill. As weather conditions continue to change and become more severe, it is imperative that communities be prepared for the next big weather event or disaster. It’s good to know that we are part of a national network of over 2000 franchises and we can mobilize quickly to mitigate and restore any disaster damage, no matter how extensive the damage may be.

The Federal Emergency Management Agency (FEMA) is focused on responding to and recovering from disasters and events that challenge our nation. During September each year, FEMA hosts National Preparedness Month, a month devoted to preparing individuals and communities to manage disaster situations effectively. This year’s theme focuses on elderly populations and equipping communities and aging adults with the information, resources, and support they need to stay safe during a disaster or other emergency. According to the American Red Cross, some factors that make older adults more vulnerable after disasters may include:

  • A greater likelihood to suffer from chronic conditions and the need for associated medications
  • A greater reliance on assistive devices such as walkers or glasses, as well as support from caregivers and others
  •  An increased likelihood of social isolation

Call Us Today!

When your home or business in Pleasant Hill needs emergency storm damage restoration services, our Springfield and East Lane County professionals are Here to Help. ® We’ll restore your storm damage “Like it never even happened.” Call us today at 541-741-7925.

Franchises are independently owned and operated.

Water Damage Caused by Leaking Air Conditioner in Springfield Home?

8/29/2023 (Permalink)

A large water stain is spreading on a ceiling. We are leaders in water damage restoration services in Lane County.

Our Springfield and East Lane County team respond to water damage emergencies every year in Springfield and during the summer months, some water damage is caused by leaking air conditioning units. According to the Insurance Institute of Business and Home Safety (IBHS), some of the causes of air conditioner-related water damage are:

Frozen Evaporator Coils: Air conditioners rely on a refrigeration cycle to cool the air. If the evaporator coils become dirty, airflow is restricted, or there is a refrigerant issue, the coils can freeze. When the unit is turned off, the frozen coils can melt and produce excessive water that the drainage system may not be able to handle, resulting in water leakage and potential water damage.

Ductwork Leaks: In some cases, the ductwork connected to the air conditioner can develop leaks. When cool air passes through these leaks, condensation can form on the surface of the ducts. Over time, this can lead to water accumulation and potential water damage to the surrounding building materials.

Call Us!

When your home or business in Springfield needs emergency water damage restoration services, our Springfield and East Lane County professionals are Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 541-741-7925.

Franchises are independently owned and operated.

Cottage Grove Residents and Businesses Prepare for Wildfire Season?

8/22/2023 (Permalink)

Wildfire smoke spreads over the Pacific Northwest due to wildfires in California and Oregon states. We mitigate and restore fire damage 24 hours a day in Lane County.

It’s wildfire season and our Springfield and East Lane County team wants everyone in Cottage Grove to stay safe. The Lane Regional Air Protection Agency (LRAPA) encourages residents to prepare for wildfire season and familiarize themselves with the various resources available. Here are some helpful links:

  • Lane County Public Health offers lots of info on wildfire smoke and health. They are a major partner with us regarding wildfire smoke episodes.
  • The Environmental Protection Agency has numerous resources detailing the health impacts people experience as a result of wildfire smoke and what you can do to protect yourself and your family
  • The Oregon Health Authority also has health-related resources, as well as information on respirators and indoor air pollution during wildfire season
  • The Oregon Department of Environmental Quality has a statewide air quality map with Lane County’s information on it. They also have an app for your smartphones called “OregonAir” that can send you notifications about your local air quality.
  • The Oregon Smoke Blog will have the most up-to-date forecasting information around fires and wildfire smoke across the state. There is another air quality map here that also shows you the location of nearby wildfires.

Call Us Today!

When your home or commercial business in Cottage Grove needs emergency fire damage restoration services, our Springfield and East Lane County professionals are Here to Help. ® We’ll restore your fire, smoke, and soot damage “Like it never even happened.” Call us today at 541-741-7925.

Franchises are independently owned and operated.

Very Happy Water Damage Customers in Springfield?

8/15/2023 (Permalink)

A water shut-off valve is leaking and spraying water. We respond to commercial water damage emergencies 24 hours a day in Lane County.

Our Springfield and East Lane County teams aim for five-star reviews from every customer we serve. Here are some Google reviews from some of our happy water damage customers:

“SERVPRO was one of the most efficient and reliable companies I’ve ever worked with. Each member of the team communicated with me, their crews were trained, and under a stressful situation, they made the process as easy and quick as possible. The communication between them, the insurance agents, and the contractor was invaluable. I highly recommend using SERVPRO in Springfield.” V. Malone

Services: Mold Inspection, Flood Cleanup, Water Removal, Water damage-related cleanup and repair, Mold remediation, Mold cleaning, Water damage-related mold removal, Mold damage restoration

Positive: Professionalism, Punctuality, Quality, Responsiveness

“Our trusted partners in Eugene shone through!!!! When we had an issue hours away from our office. One simple call came an under promise and then soon after an over delivery on the items asked of them. Thank you, Amy Bauer and the SERVPRO team!!” Dan Primo

Call Us Today!

When your commercial business or home in Springfield needs emergency water damage restoration services, our Springfield and East Lane County professionals are Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 541-741-7925.

Franchises are independently owned and operated.

Why Are We a Top Choice for Storm Damage Services in Creswell?

8/7/2023 (Permalink)

A powerful summer storm uproots a tree and causes property damage. We are trusted leaders in storm damage restoration services in Lane County.

When your home or commercial property is damaged during a storm in Creswell, you’ll want to choose a restoration company that can mitigate and restore the damage quickly and efficiently. Our Springfield and East Lane County is a top choice for storm damage restoration services for many reasons, including:

We’re Faster to Any Size Disaster

Our fast emergency time reduces the chances of secondary damage and more expensive and time-consuming repairs. We follow the one-four-eight-hour rule, meaning:

One hour: We will respond to your call within one hour or less

Four hours: We will be onsite within four hours of your call

Eight hours: We will contact your insurance adjuster within eight hours of your call

We're Highly Trained Storm Damage Specialists

As a leader in storm and water damage restoration, our local team of professionals has the specialized training and expertise to restore your home back to pre-storm conditions. We invest in powerful, industrial-grade water extraction and drying equipment, and ongoing training for our teams.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

Call Us Today!

When your home or commercial business in Creswell has a storm damage emergency, our Springfield and East Lane County professionals are Here to Help. ® We’ll restore your storm damage “Like it never even happened.” Call us today at 541-741-7925.

Franchises are independently owned and operated.

Fire Pit Safety Tips for Cottage Grove Residents?

8/1/2023 (Permalink)

An outdoor fire pit burns wood at night. We are leaders in fire damage restoration services in Lane County.

Our Springfield and East Lane County teams are trained and certified to restore fire damage by the Institute of Inspection Cleaning and Restoration Certification. Outdoor fire pits are popular in Cottage Grove, but they can become a fire hazard when not operated safely. Here are some fire pit safety tips from the National Fire Protection Association:

  • Outdoor fire pits and portable heaters should be placed on a flat, sturdy surface and in a location where they can't be bumped into or knocked over
  • Fire pits should be located at least 10 feet away from the home or structure
  • In areas where campfires are permitted, they must be at least 25 feet away from any structure and anything that can burn. Also make sure to clear away dry leaves and sticks, overhanging low branches and shrubs.
  • Keep children and pets at least three feet away from any type of equipment in use
  • Make sure combustible items, such as blankets and outerwear, are at least three feet away from equipment
  • For firepits, chimineas, or campfires, never use gasoline or other flammable or combustible liquids to start or maintain a fire
  • For campfires, fire pits, and chimineas, always have a hose, bucket of water, or shovel and dirt or sand nearby, and make sure the fire is completely out before leaving the area or going to sleep

Call Us Today!

When your home or commercial business in Cottage Grove has fire damage, our Springfield and East Lane County professionals are Here to Help. ® Call us today at 541-741-7925.

Franchises are independently owned and operated.

Extremely Happy Water Damage Customer in Pleasant Hill?

7/25/2023 (Permalink)

A happy person is submitting a five-star online review. We respond to water damage emergencies 24 hours a day in Lane County.

Our Springfield and East Lane County teams aim for five-star reviews from every valued customer we serve in Pleasant Hill. Here is a recent Google review from one of our water damage customers:

“One night you step into your kitchen and hear water dripping from your ceiling. The next thing you know there's a flood. Panic mode sets in: what to do? Then there's a knock on your door and a gentleman says, "Hello, my name is Elmer Martinez. I'm from SERVPRO but I'm not a plumber." And you think, how in the world does that help? Then Elmer takes over, patiently answers your gazillion questions, and stays until after 2 am taking photos and samples and moisture measurements. Somewhere in the near future, although you don't know it yet, the SERVPRO team is going to visit many times to rip out walls and ceilings, tear up flooring and tear down tiles. And the office is going to call you every time to verify each appointment. And every step of the way Elmer is there, answering your questions and explaining the process. When the shock of it all starts to wear off, you realize how lost you would have been without them. How can I thank all of you enough? Words are inadequate ??” Walker Wanda

Services: Water damage-related mold removal, Water damage-related cleanup & repair, Mold Inspection, Mold cleaning, Mold mitigation, Flood cleanup

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Call Us Today!

When a failed appliance floods your home or commercial business in Pleasant Hill, our Springfield and East Lane County professionals are Here to Help. ® Call us today at 541-741-7925.

Franchises are independently owned and operated.

Is Your Home Prepared for Wildfire Season in Springfield?

7/18/2023 (Permalink)

Wildfire smoke spreads over parts of northern California and Oregon. We respond to fire damage emergencies 24 hours a day in Lane County.

Our Springfield and East Lane County teams want everyone to be prepared before a wildfire threatens your property. Here are some tips to protect your homes and businesses from wildfire damage from the National Fire Protection Association:

  • Clear leaves and other debris from gutters, eaves, porches, and decks. This prevents embers from igniting your home.
  • Remove dead vegetation and other items from under your deck or porch and within 10 feet of the house
  • Screen or box-in areas below patios and decks with wire mesh to prevent debris and combustible materials from accumulating
  • Remove flammable materials (firewood stacks, propane tanks) within 30 feet of your home’s foundation and outbuildings, including garages and sheds. If it can catch fire, don’t let it touch your house, deck or porch.
  • Wildfire can spread to tree tops. Prune trees so the lowest branches are 6 to 10 feet from the ground
  • Keep your lawn hydrated and maintained. If it is brown, cut it down to reduce fire intensity. Dry grass and shrubs are fuel for wildfire
  • Don’t let debris and lawn cuttings linger. Dispose of these items quickly to reduce fuel for fire
  • Inspect shingles or roof tiles. Replace or repair those that are loose or missing to prevent ember penetration
  • Cover exterior attic vents with metal wire mesh no larger than 1/8 inch to prevent sparks from entering the home
  • Enclose under-eave and soffit vents or screens with metal mesh to prevent ember entry
  • Learn more about how to protect your home and property at www.firewise.org

Call Us Today!

When your home or business in Springfield has fire damage, our Springfield and East Lane County professionals are Here to Help. ® Call us today at 541-741-7925.

Franchises are independently owned and operated.

Commercial Property in Creswell Avoids Costly Water Damage Repairs?

7/11/2023 (Permalink)

A sign reading, ‘Open 24 Hours’ is shown. We are leaders in commercial water damage restoration services in Lane County.

Our Springfield and East Lane County teams are on call to respond to water damage emergencies in Creswell 24 hours a day, 365 days a year. Every minute counts when your commercial business has a water damage emergency. Water is invasive and can cause significant damage in as little as one day when left unmitigated. Here is a water damage timeline describing the damage water can do within one week:

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path
  • Water is absorbed into walls, floors, upholstery, and belongings
  • Furniture finishes may bleed, causing permanent staining on carpets
  • Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24

  • Drywall begins to swell and break down
  • Metal surfaces begin to tarnish
  • Furniture begins to swell and crack
  • Dyes and inks from cloth and paper goods spread and stain
  • A musty odor appears

48 Hours to 1 Week

  • Mold and mildew may grow and spread
  • Doors, windows, and studs swell and warp
  • Metal begins to rust and corrode
  • Furniture warps and shows signs of mold
  • Paint begins to blister
  • Wood flooring swells and warps
  • Serious biohazard contamination is possible

Call Us Today!

When your commercial business or home in Creswell needs water damage restoration services, our Springfield and East Lane County professionals are Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 541-741-7925.

Franchises are independently owned and operated.

Summer Storm Damages Springfield Home?

7/5/2023 (Permalink)

A tree has fallen on a house. We restore storm damage 24 hours a day in Lane County.

When your home or commercial business sustains storm damage, our Springfield and East Lane County teams are on call to respond to storm damage 24 hours a day, 365 days a year. In Oregon, windstorms can occur from coastal storms and frontal winds, and sometimes these powerful windstorms occur with minimal advanced warning.

When you need emergency storm damage assistance, our local teams of professionals are on call and ready to respond to storm damage emergencies day and night. The first step is to call our offices. We will ask you questions to allow us to better understand the nature of your damage. Once we have an idea of the scope of the project, we will dedicate staff and equipment and mobilize a team of technicians and equipment to come to your home or business. Here are some examples of the kinds of questions we will ask you over the phone:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the damage occur?
  • What caused the damage (if known)?
  • Is there electricity available (on-site)?

Call Us Today!

When your Springfield home or commercial business needs storm damage restoration services, our Springfield and East Lane County professionals are Here to Help. ® We’ll restore your storm damage “Like it never even happened.” Call us today at 541-741-7925.

Franchises are independently owned and operated.

Summer Storm Causes Power Outage in Cottage Grove Home?

6/27/2023 (Permalink)

Powerlines and a large tree are down after a summer storm. We are leaders in storm damage restoration services in Lane County.

Summer storms can cause property damage to homes and businesses in Cottage Grove. Our Springfield and East Lane County teams are on call to respond to storm damage 24 hours a day, 365 days a year. The Federal Food and Drug Administration urges people to take these steps to preserve their food and water before and during storms as follows:

Before a Storm: Prepare for unpredictable weather emergencies. Have these supplies on hand:

  • Thermometers in the freezer and refrigerator
  • Containers of ice to keep food cold or to melt if the water supply is contaminated or unavailable
  • Coolers, frozen gel packs, and dry ice to keep refrigerated food at or below 40 degrees Fahrenheit and frozen food at or below zero degrees Fahrenheit if power is out for more than 4 hours
  • Bottled water
  • Nonperishable food high on shelves, in case of flood
  • Manual can opener
  • Bleach for disinfecting

During a Storm: Keep food at recommended temperatures. Keep in mind that perishable food such as meat, poultry, seafood, milk, and eggs not kept at recommended temperatures can make you sick—even if thoroughly cooked.

Do not eat or drink anything that has touched flood water, including food packed in non-metal containers.

Call Us Today!

When your Cottage Grove home or commercial business suffers storm damage, our Springfield and East Lane County professionals are Here to Help. ® We’ll restore your property damage “Like it never even happened.” Call us today at 541-741-7925.

Franchises are independently owned and operated.

Floodwaters Carry Harmful Bacteria in Springfield?

6/20/2023 (Permalink)

Heavy rains cause street flooding. We restore storm damage “Like it never even happened” in Lane County.

The City of Eugene cautions residents to be aware of flooding risk that continues to be a risk to the community. In 1996, Springfield and other communities downstream of Eugene sustained heavier flooding due to uneven rainfall. Our local Springfield and East Lane County respond to flooding and other storm damage emergencies every year in the Springfield area.

The National Centers for Disease Control and Prevention (CDC) urges people to be aware of the environmental health risks that floodwaters bring. After a flooding event occurs, the CDC warns of the dangers of consuming contaminated water. Flooding and runoff introduce dangerous chemicals, raw sewage, and other bacterial contaminants into the water, making it unsafe to drink, wash dishes, brush teeth, or prepare food.

The CDC also suggests removing and throwing out drywall and insulation that was contaminated with floodwater or sewage, and throwing out items that cannot be washed and cleaned with a bleach solution, such as mattresses, pillows, carpeting, carpet padding, and stuffed toys.

Turn Around Don’t Drown!

If you are driving, don’t drive in or through areas of standing water – even a few inches of water can cause cars and other vehicles to be swept away or stall from exposure.

Top of Form

Call Us Today!

When your home or commercial business in Springfield experiences flooding or other damage, our Springfield and East Lane County professionals are Here to Help. ® We’ll restore your flood damage “Like it never even happened.” Call us today at 541-741-7925.

Franchises are independently owned and operated.

Strong Winds Damage Metal Roof in Creswell?

6/13/2023 (Permalink)

A metal roof shows wind damage. We are leaders in storm damage restoration services in Lane County.

Our local Springfield and East Lane County team restores wind damage in Creswell every year. In 2019, Lane County experienced one of the most devastating windstorms, causing widespread damage across the county. Powerful wind gusts were clocked at 70 miles per hour, knocking down trees and powerlines, and leaving residents without power for several days.

Residents can proactively prepare for windstorms by securing outdoor furnishings and trimming branches that could compromise powerlines or structures nearby. Make sure to have a freshly stocked emergency kit and stocked essentials on hand to carry the household through a power outage. After any major storm, high wind, or hail event, your home or business should be inspected for visible signs of damage. Here are some of the indicators of storm damage:

  • Debris on the roof
  • Dents in your siding
  • Clogged or broken rain gutters
  • Visible damage to the roof facia
  • Visible signs of the roof flashing
  • Water spots on your ceiling or walls
  • Cracked, dented, or lifted roof shingles
  • Missing roof shingles

Top of Form

Call Us Today!

When you discover wind damage to your home or commercial business in Creswell, our Springfield and East Lane County professionals are Here to Help. ® We’ll restore your property damage “Like it never even happened.” Call us today at 541-741-7925.

Franchises are independently owned and operated.

Thunderstorm Safety Tips for Cottage Grove?

6/6/2023 (Permalink)

Thunderclouds fill the sky. We restore storm damage throughout the year in Lane County.

Thunderstorms are common during the summer months in Oregon. Our local Springfield and East Lane County team restores storm damage for Cottage Grove residents 365 days a year. Here are some thunderstorm and lightning safety tips from the Oregon State website:

Here are a few tips to help keep you safe the next time a thunderstorm comes through your area:

  • All thunderstorms produce lightning, sometimes striking as far away as 10 to 15 miles from any rainfall. This type of lightning is sometimes called ‘Bolts from the Blue’.
  • If you can hear thunder then you can be struck by lightning. If you hear thunder, it is time to go to a safe area!
  • If outdoors – Avoid water, high ground, open spaces, and standing under, or next to, trees or buildings. Stay away from all metal objects such as fences, electric wires, or machinery. In other words, seek a substantial structure or a vehicle for your protection. If caught outside with no place to go then as a last resort – Crouch down, put your feet together, tuck your head low, and cover your ears. Stay at least 15 feet away from other people or metal objects.
  • If indoors – Avoid water, and stay away from doors and windows. Do not use a telephone, especially a cord-connected one. Unplug and stay away from appliances, computers, and television sets.

Call Us Today!

When your home or commercial business in Cottage Grove is damaged by a storm, our Springfield and East Lane County professionals are Here to Help. ® We’ll restore your property damage “Like it never even happened.” Call us today at 541-741-7925.

Franchises are independently owned and operated.

How Can I Reduce Windstorm Damage to My Home in Springfield?

5/30/2023 (Permalink)

A dandelion releases its seeds during a windstorm. We respond to storm damage emergencies 365 days a year in Lane County.

If you live in the Pacific Northwest, you are no stranger to windstorms. Our local Springfield and East Lane County witnesses firsthand the damage these powerful winds can cause to homes and businesses in Springfield, and offer these tips from the State of Oregon website for preparing for a windstorm:

  • Contact your local emergency management office or the Portland-based National Weather Service office to find out what types of storms are most likely to occur in your community.
  • Assemble an emergency kit and make a family communication plan.
  • If you have a home generator, make sure you know how to use it safely. Follow all instructions and contact the vendor, if necessary. Improper use of a generator can cause carbon monoxide poisoning.
  • Find out who in your area might need special assistance, such as the elderly, disabled, and non-English speaking neighbors.
  • Check with your veterinarian for animal care instructions in an emergency situation.
  • If you live on a coastal or inland shoreline, be familiar with evacuation routes.
  • Know what emergency plans are in place at your workplace, school, and daycare center.
  • Conduct a home safety evaluation to find out which nearby trees could fall in a windstorm.
  • If you have an electric garage door opener, locate the manual override.

Call Us Today!

When your home or commercial business in Springfield has any windstorm damage, our Springfield and East Lane County professionals are Here to Help. ® We’ll restore your storm damage “Like it never even happened.” Call us today at 541-741-7925.

Franchises are independently owned and operated.

Heavy Rain Causes Flooding in Pleasant Hill?

5/23/2023 (Permalink)

A child looks at the rain falling from a window. We are trusted leaders in storm damage mitigation services in Lane County.

Rain is part of living in the Pacific Northwest. Our local Springfield and East Lane County team has been restoring storm damage in Pleasant Hill for many years. Storms cause property damage and they can encourage mold growth. If you notice wet spots in your attic or on your ceiling or walls after a rainstorm, you may have a water intrusion issue.

Our technicians are highly qualified to mitigate and restore storm damage. After any major storm, high wind, or hail event, your home or business should be inspected for visible signs of damage. Here are some of the indicators of storm damage:

  • Debris on the roof
  • Dents in your siding
  • Clogged or broken rain gutters
  • Visible damage to the roof facia
  • Visible signs of the roof flashing
  • Water spots on your ceiling or walls
  • Cracked, dented, or lifted roof shingles
  • Missing roof shingles

We have established relationships with all of the major insurance companies and can assist with the paperwork and insurance process.

Call Us Today!

When your home or commercial business in Pleasant Hill has a storm damage emergency, our Springfield and East Lane County professionals are Here to Help. ® We’ll restore your storm damage “Like it never even happened.” Call us today at 541-741-7925.

Franchises are independently owned and operated.

Lint in Clothes Dryer Catches Fire in Cottage Grove Home?

5/16/2023 (Permalink)

A person removes lint from a lint trap. We are leaders in fire damage restoration services in Lane County.

Yes, lint in clothes dryers can cause fires. Our local Springfield and East Lane County team restores fire damage every year in Cottage Grove, and sometimes the fire is the result of a malfunctioning home appliance. According to the Federal Emergency Management Agency (FEMA), 2900 home clothes dryer fires are reported each year. Failure to clean the dryer is the leading cause of clothes dryer fires.

FEMA offers these clothes dryer safety tips:

  • Follow these simple safety tips to prevent a clothes dryer fire in your home
  • Have your dryer installed and serviced by a professional
  • Do not use the dryer without a lint filter. Clean the lint filter before and after each cycle.
  • Do not forget to clean the back of the dryer where lint can build up
  • Check the venting system behind the dryer to make sure that it is not damaged, crushed, or restricted
  • Make sure that the outdoor vent covering opens when the dryer is operating.

Call Us Today!

When your home or commercial business in Cottage Grove has fire damage, our Springfield and East Lane County professionals are Here to Help. ® We are trained and certified to restore fire, smoke, and soot damage “Like it never even happened.” Call us today at 541-741-7925.

Franchises are independently owned and operated.

Mold Outbreak Caused by Hidden Water Damage in Creswell Home?

5/9/2023 (Permalink)

Mold grows on the wall around a bathtub. We are trusted leaders in mold remediation services in Lane County.

Our local Springfield and East Lane County team is trained and certified to restore mold damage in Creswell by the Institute of Inspection Cleaning and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industries. We have the training, equipment, and experience to restore mold damage quickly and efficiently.

Often mold is a symptom of water damage or excess moisture. When we inspect your home, we will identify the source of the excess moisture and correct the issue to minimize the chances of the mold returning once the remediation process is complete.

Symptoms of Mold Damage

  • Strong, musty odor
  • Recent water damage
  • Fluffy white or black spots on clothing
  • Stinky, damp carpeting
  • Water leak inside of a wall
  • Water leak inside a cabinet
  • Leaking water tank
  • Leaking water heater
  • Leaking water supply line
  • Spotting on upholstered furniture
  • Spotting on drapes or fabric blinds
  • Spotting on wallpaper
  • Bubbling paint on walls
  • Dark spots on walls
  • Musty smell from an air conditioner
  • Visible mold growing on wall or floor tiles

Mold Removal Process

  1. Emergency Contact – 541-741-7925
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings
  7. Restoration

Call Us Today!

When your home or commercial business in   has a mold damage emergency, our Springfield and East Lane County professionals are Here to Help. ® Call us today at 541-741-7925.

Franchises are independently owned and operated.

Broken Pipe Floods Pleasant Hill Home Overnight?

5/2/2023 (Permalink)

A broken pipe is shown. We restore water damage 24 hours a day in Lane County.

Our team in Springfield and East Lane County responds to water damage emergencies 365 days a year in Pleasant Hill. Broken pipes are a common cause of water damage in Pleasant Hill homes. One common cause of broken pipes is water hammers.

Water hammers result when a faucet or appliance and then switch off the water abruptly. Water is pressurized, so it hits the end of the line and sends shock waves through the pipe. When the shock waves radiate throughout the pipe, an audible clatter can occur that makes a banging sound that can actually bang against anything nearby, like a wall. If the pipe “hammers” long enough, it can break and cause water damage.

Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

Pipes can break and flood your home at any time of the day or night. When your home or commercial business in Pleasant Hill has a water damage emergency, our Springfield and East Lane County professionals are Here to Help. ® Our technicians are on call 24 hours a day to respond to your call. Call us today at 541-741-7925.

Franchises are independently owned and operated.

Petcock Valve Failure Causes Catastrophic Flooding in Cottage Grove Home?

4/25/2023 (Permalink)

A water shut-off valve is shown. We restore water damage 24 hours a day in Lane County.

Our team in Springfield and East Lane County responds to water damage emergencies in Cottage Grove every year. Petcock valves are small shut-off valves used to control the flow of liquid or gas. When they fail, they can cause catastrophic water damage very quickly.

It is a good idea for everyone in the household to know where the main water shut-off valve is located and how to turn it off in case of a water damage event. Here is some information on locating and shutting off the main water shut-off valve:

Start by locating the main shut-off valve. The main cut-off valves are usually outdoors in warmer climates, and in colder climates, these valves are usually indoors. The water shut-off valves have either round wheel or lever handles.

It is important to note that if a valve is difficult to turn – DO NOT force it. Call a licensed plumber or the local public works authority for assistance.

  • Round wheel handle valves will turn off by turning the handle to the right (clockwise). A few turns should stop the wheel.
  • Handle valves should slowly be turned clockwise ¼ turn. The handle should no longer be parallel to the pipe. It should stop at a ¼ turn.

Call Us Today!

When your home or commercial business in Cottage Grove has water damage, our Springfield and East Lane County professionals are Here to Help. ® Call us today at 541-741-7925.

Franchises are independently owned and operated.

Creswell Homes Suffer Storm Damage from Recent Rain Event?

4/18/2023 (Permalink)

Heavy rain falls on a flooded street. We restore storm damage 24 hours a day in Lane County.

Creswell, Oregon, averages 158 days of precipitation and gets about 47 inches of rain each year. Our team in Springfield and East Lane County responds to storm damage emergencies every year involving water damage from heavy rains. Our technicians are trained and certified to restore storm and water damage quickly and efficiently. We use powerful, industrial-grade equipment to pull the bulk of the water and dry the damaged areas quickly. We also monitor and document the drying process to ensure all surfaces and belongings are completely dried.

Moisture Detection and Measurement

  • Surface moisture meters
  • Infrared imagery
  • Evasive moisture detectors
  • Video borescope

Water Extraction Equipment

We use powerful extraction equipment to speed the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water
  • Truck-mounted and portable extraction units perform efficient water removal

Drying Equipment

We use industrial-strength air movers and dehumidifiers to remove the remaining moisture from ceilings, walls, and floors. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers cause moisture to evaporate at a faster
  • Industrial-grade dehumidifiers pull the water vapor from the air

Call Us Today!

When your home or commercial business in Creswell has a storm damage emergency, our Springfield and East Lane County professionals are Here to Help. ® Call us today at 541-741-7925.

Franchises are independently owned and operated.

Powerful Winds Damage Properties in Pleasant Hill?

4/11/2023 (Permalink)

A tree has fallen over during a windstorm. We restore storm damage 24 hours a day in Lane County.

Windstorms are a common occurrence in the Pacific Northwest. Our team in Springfield and East Lane County is trained and certified by the Institute of Inspection Cleaning and Restoration Certification to restore storm damage. Pleasant Hill residents and businesses rely on our fast emergency response time and highly trained professionals to restore storm damage quickly and efficiently.

Here are some tips from the Federal Emergency Management Agency for preventing wind damage:

Trim or Remove Dead, Damaged, or Rotting Trees and Limbs

High winds can cause trees and branches to fall. Make sure any damaged trees on the property are trimmed or removed regularly. Your home should be at least a full-grown tree’s height away from the base of any tree, usually about 40 feet away.

Fortify Your Roof

Your roof is your first line of defense in a high-wind event. Re-adhere any loose shingles and consider impact-resistant shingles when installing a roof. Install roof strappings to anchor the roof framing to the wall framings so the wind can’t lift your roof off your house.

Secure Objects Outside the Home

Loose shingles, your dog’s house, trash cans, and sports equipment can be picked up by the wind and cause damage to your home. Secure outdoor objects like furniture, gutters, and downspouts.

Call Us Today!

When your home or commercial business in Pleasant Hill has wind damage, our Springfield and East Lane County professionals are Here to Help. ® Call us today at 541-741-7925.

Franchises are independently owned and operated.

Cottage Grove Residents Benefit from our Mold Removal Services?

4/3/2023 (Permalink)

A person is leaving a five-star review. We mitigate and remediate mold outbreaks in Lane County.

The moist climate in Oregon encourages mold growth, making mold outbreaks a common problem in Cottage Grove. Our team in Springfield and East Lane County is trained and certified to mitigate and restore mold outbreaks in Cottage Grove. Here is a Google review from one of our happy customers:

“SERVPRO was one of the most efficient and reliable companies I’ve ever worked with. Each member of the team communicated with me, their crews were trained, and under a stressful situation, they made the process as easy & quick as possible. The communication between them, insurance agents, and the contractor were invaluable. I highly recommend using SERVPRO in Springfield/East Lane County.” V. Malone

Services: Water damage-related mold removal, Mold damage restoration, Mold Inspection, Mold Remediation, Water Removal, Mold cleaning, Flood cleanup, Water damage-related cleanup & repair

Positive: Professionalism, Punctuality, Quality, Responsiveness

Mold Removal Process

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate our “typical” process:

  1. Emergency Contact
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings
  7. Restoration

Call Us Today!

When your home or commercial business in Cottage Grove has a mold problem, our Springfield and East Lane County professionals are Here to Help. ® We’ll restore your mold damage “Like it never even happened.” Call us today at 541-741-7925.

Franchises are independently owned and operated.

If I Have Water Damage, Do I Have a Mold Problem in my Springfield Home?

3/28/2023 (Permalink)

Mold grows around a leaking tub wall in a bathroom. We are trusted leaders in mold remediation services in Lane County.

Although we are better known for fire and water damage restoration services, our team in Springfield and East Lane County are trained and certified to mitigate and restore mold outbreaks in Springfield. Often a mold outbreak is a symptom of a water damage issue. We will inspect and locate the source of the excess moisture and correct the problem to discourage the mold from returning once the remediation process is complete. Part of the mold removal process involves mold containment and air filtration. Here is some information from our website describing these procedures:

Mold Containment

Our professionals use various containment procedures to prevent the spread of mold. We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

Air Filtration

Our specialized filtration equipment allows our Professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while mold remediation is in process.

Call Us Today!

When your home or commercial business has a mold problem, our Springfield and East Lane County professionals are Here to Help. ® We’ll restore your mold damage “Like it never even happened.” Call us today at 541-741-7925.

Franchises are independently owned and operated.

Proactive Viral Cleaning and Decontamination Program for Cottage Grove Businesses?

3/21/2023 (Permalink)

A building is being professionally decontaminated. We perform a variety of specialty cleaning services in Lane County.

Although we are better known for fire and water damage restoration services, our team in Springfield and East Lane County is trained and certified to provide deep cleaning and decontamination services to keep your business in Cottage Grove virus-free. Our Certified: SERVPRO Cleaned program is a defensive pathogen cleaning program that inspires consumer confidence.

How does the program work? It’s based on our unique 3 C’s:

  • Consult: Not all businesses are the same, so we’ll tailor a bespoke cleaning program based on the individual needs of each facility
  • Clean: Based on the agreed plan, an expert deep clean is initiated using our proprietary EPA-Approved Hospital-Grade cleaning solutions and always adhering to the leading level of cleaning and decontamination standards set by the CDC.
  • Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers, and community.

Call Us Today!

When your business in Cottage Grove is Certified: SERVPRO Cleaned it will inspire employee and consumer confidence. Our Springfield and East Lane County professionals are on standby to assist you with cleaning and decontamination services. Call us today at 541-741-7925.

Franchises are independently owned and operated.

Strong Winds Down Trees in Creswell?

3/14/2023 (Permalink)

A tree has fallen. We are leaders in wind damage restoration services in Lane County.

Our local team in Springfield and East Lane County is on call 24 hours a day to respond to storm damage emergencies. Strong winds can topple trees, causing property damage. Creswell residents can rely on our fast emergency response time and team of highly trained technicians to efficiently restore the damage. Here are some tips from the Federal Emergency Management Agency for preventing wind damage:

Secure Fencing, Porches, Canopies, and Sheds

Have them inspected and make sure they are firmly attached and in sound structural condition. Secure any parts of fencing that appear weak or loose.

Anchor Any Fuel Tanks and External Utility Links

If you have an exterior fuel tank or any utilities located outside, anchor or tie them down according to the ground anchor instructions. This will help reduce the risk of them overturning and sliding.

Replace Gravel and Rock Landscaping Materials

Rock and gravel materials can cause serious damage during a severe wind event. Gravel has been found in mailboxes during very strong wind events and has even shredded vinyl siding. Replace these materials with a softer material, such as mulch or dirt.

Call Us Today!

Our Springfield and East Lane County professionals are Here to Help ® when your Creswell home or commercial business needs help with storm damage. Call us today at 541-741-7925.

Franchises are independently owned and operated.

Heavy Rain Brings Landslides to Cottage Grove?

3/7/2023 (Permalink)

A road closed sign is shown. We are leaders in storm damage restoration services in Lane County.

Our local team in Springfield and East Lane County has been restoring storm damage in Cottage Grove for many years. The State of Oregon wants residents to know the warning signs and to be prepared in the event of landslides caused by heavy rain. Here are some tips on how to recognize landslide warning signs:

Changes occur in your landscape such as patterns of storm-water drainage on slopes, land movement, small slides, flows, or progressively leaning trees.

  • Doors or windows stick or jam for the first time
  • New cracks appear in plaster, tile, brick, or foundations
  • Outside walls, walks, or stairs begin pulling away from the building
  • Slowly developing, widening cracks appear on the ground or on paved areas such as streets or driveways
  • Underground utility lines break
  • Bulging ground appears at the base of a slope
  • Water breaks through the ground surface in new locations
  • Fences, retaining walls, utility poles, or trees tilt or move
  • A faint rumbling sound that increases in volume is noticeable as the landslide nears
  • The ground slopes downward in one direction and may begin shifting in that direction under your feet
  • Unusual sounds, such as trees cracking or boulders knocking together, might indicate moving debris
  • Collapsed pavement, mud, fallen rocks, and other indications of a possible debris flow can be seen when driving (embankments along roadsides are particularly susceptible to landslides)

Call Us Today!

Our Springfield and East Lane County professionals are Here to Help ® when your Cottage Grove home or commercial business needs help with storm damage. Call us today at 541-741-7925.

Franchises are independently owned and operated.

How Can I Prevent Rain from Damaging My Home in Creswell?

2/28/2023 (Permalink)

Heavy rain falls during a winter storm. We respond to storm damage emergencies 24 hours a day in Lane County.

Our local team in Springfield and East Lane County are trusted leaders in storm damage restoration services in Creswell. Heavy rains can cause property damage, causing water intrusion into structures and basements through foundation cracks and leaking window seals. You can prevent water from entering your home by inspecting your home’s exterior for any place where water can enter the home and making repairs as needed.

  • Caulk and seal windows
  • Inspect the roof for missing and aging shingles
  • Check your rain gutters and remove any debris that may be clogging them
  • Check your downspouts and clear any clogs and make sure they are draining away from the house
  • Gutter guards are a good way to prevent clogs and water intrusion into the house
  • Check your sprinkler systems and make sure they are not spraying water into the house and that water is not pooling around the home’s foundation
  • Make sure water drains away from the building.Water is invasive and will find its way into a structure easily when water is allowed to pool around the foundation. After a storm, or when the ground is already saturated by rainwater, the water may enter into the foundation wall through any cracks.

Call Us Today!

Our Springfield and East Lane County professionals are Here to Help ® when your Creswell home or business needs help with storm or water damage. Call us today at 541-741-7925.

Franchises are independently owned and operated.

Wind Causes Damage to Home in Pleasant Hill?

2/21/2023 (Permalink)

A broken window is shown. We respond to storm damage emergencies 24 hours a day in Lane County.

Our local team in Springfield and East Lane County are trusted leaders in storm damage restoration services in Pleasant Hill. Strong winds can cause property damage, sending patio furniture and tree limbs flying into anything in their way. Here are the National Weather Service classifications for high wind alerts:

High Wind Alerts

High Wind Warning: Take Action! Sustained, strong winds with even stronger gusts are happening. Seek shelter. If you are driving, keep both hands on the wheel.

High Wind Watch: Be Prepared! Sustained, strong winds are possible. Secure loose items and adjust plans as necessary so you’re not caught outside.

Wind Advisory: Take Action: Strong winds are occurring but are not so strong to warrant a High Wind Warning. Objects that are outdoors should be secured, and caution should be taken if driving.  

Severe Thunderstorm Warning: Take Action! A thunderstorm is happening or is imminent in the warning area. Severe thunderstorms have wind gusts of 58 miles per hour and or hail one inch or larger. Seek shelter inside a sturdy building.

Call Us Today!

Our Springfield and East Lane County professionals are Here to Help ® when your Pleasant Hill home or commercial business needs help with storm damage. Call us today at 541-741-7925.

Franchises are independently owned and operated.

Cottage Grove Businesses Benefit from Deep Cleaning Services?

2/14/2023 (Permalink)

A window is being washed. We offer a full range of deep cleaning services for Lane County businesses.

Our Springfield and East Lane County team is trained and certified by the Institute of Inspection Cleaning and Restoration Certification to perform a wide variety of deep cleaning services to keep Cottage Grove businesses looking great and smelling fresh. Over time, odors can become trapped in carpeting and upholstery, and cleaning products will begin to build up on hard surfaces leaving them looking dull. Additionally, ceilings, light fixtures, millwork, and windows will all look brighter after a deep cleaning.

To extend the life of your investment, it is recommended that carpets and upholstery be professionally cleaned at least once or twice a year. If pets frequent your establishment, we suggest cleaning your upholstery and carpets every three to four months.

  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Biohazard and Sewage
  • Trauma and Crime Scene
  • Vandalism

We have experience working on all kinds of commercial buildings, including:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing and Industrial
  • Government/Military

Call Us!

Our Springfield and East Lane County professionals are Here to Help ® when your Cottage Grove business or home needs cleaning services that exceed the scope of a standard cleaning service. Call us today at 541-741-7925.

Franchises are independently owned and operated.

What Process is Used to Restore Mold Damage in Creswell?

2/7/2023 (Permalink)

Mold grows around a leaking window. We are leaders in mold damage restoration in Lane County.

Our Springfield and East Lane County technicians follow a comprehensive, seven-step process when restoring mold damage in Creswell as follows:

  1. Emergency Contact

We’ll ask you questions to determine the necessary equipment and resources.

  1. Inspection and Mold Damage Assessment

We follow local and state laws regarding inspection and documentation based on your unique situation.

  1. Mold Containment

We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

  1. Air Filtration

We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

  1. Removing Mold and Mold-Infested Materials

We use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. Removing and disposing of mold-infested porous materials may be necessary to remediate heavy mold growth.

  1. Cleaning Contents

We clean your furniture, decorative items, curtains, and other restorable items affected by mold. We also remove odors and deodorization using fogging equipment.

  1. Restoration

Drywall, subfloors, and other building materials may have been removed during the remediation process. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may require the reconstruction of various areas or rooms in a home or business. 

Call Us Today!

Our Springfield and East Lane County professionals are Here to Help ® when you have a mold problem in your Creswell home or business. Call us today at 541-741-7925.

Franchises are independently owned and operated.

Are Your Pipes Protected From Freezing in Pleasant Hill?

1/31/2023 (Permalink)

A trickling faucet is shown in a bathroom. We are leaders in water damage restoration in Lane County.

Our Springfield and East Lane County technicians respond to many water damage emergencies involving burst pipes during the winter. Here are some tips for preventing frozen and thawing pipes from the Red Cross:

  • If you turn on a faucet and only a trickle comes out, suspect a frozen pipe. Likely places for frozen pipes include against exterior walls or where your water service enters your home through the foundation.
  • Keep the faucet open. As you treat the frozen pipe and the frozen area begins to melt, water will start to flow through the frozen area. Running water through the pipe will help melt ice in the pipe.
  • Apply heat to the section of the pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, a portable space heater (kept away from flammable materials), or wrapping pipes with towels soaked in hot water. Do not use a blowtorch, kerosene or propane heater, charcoal stove, or another open flame device.
  • Apply heat until the full water pressure is restored. If you cannot locate the frozen area, if the frozen area is not accessible, or if you can not thaw the pipe, call a licensed plumber.
  • Check all other faucets in your home to find out if you have additional frozen pipes. If one pipe freezes, others may freeze, too.

Call Us Today!

Our Springfield and East Lane County professionals are Here to Help ® when you have a water damage emergency in your Pleasant Hill home or commercial business. Call us today at 541-741-7925.

Franchises are independently owned and operated.

Biohazard Cleanup and Decontamination Services in Cottage Grove?

1/24/2023 (Permalink)

A professional carries a container of biohazardous materials. We restore biohazard and chemical spills in Lane County.

Our Springfield and East Lane County technicians have the advanced training, experience, and specialized equipment required to clean and remove biohazards safely. Biohazard exposure is serious, as these dangerous contaminants can have serious health consequences. Cottage grove residents and business owners can trust our team of professionals to remediate biohazards 24 hours a day. Our technicians wear OSHA-approved protective gear while safely transforming unhealthy environments.

  • Crime scene residues
  • Suicide/death accidents
  • Sewage backups
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

Here are some tips from our website to stay safe while waiting for help to arrive:

What to Do After a Contamination

  • Stay out of affected areas
  • Call emergency service personnel if the situation is life-threatening
  • Treat allbodily fluids as if they are contaminated
  • Turn off the heating, ventilation, and air conditioning system (HVAC) if there is sewage damage

What Not to Do After a Contamination

  • Don’t leave wet fabrics in place
  • Don’t leave books, magazines, or other colored items on wet carpets or floors
  • Don’t use your vacuum to remove water
  • Don’t use television or other electrical appliances
  • Don’t turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging

Call Us Today!

Our Springfield and East Lane County professionals are Here to Help ® when you have biohazard contamination in your Cottage Grove home or commercial business. Call us today at 541-741-7925.

Franchises are independently owned and operated.

Is Your Business Ready to Weather the Next Big Storm in Pleasant Hill?

1/17/2023 (Permalink)

A newspaper warns of an approaching winter storm. We restore commercial property damage throughout the year in Lane County.

Our Springfield and East Lane County team responds to commercial storm damage emergencies 24 hours a day in Pleasant Hill. Here are some tips from The United States Small Business Administration for making your business winter storm-ready:

  • Check your insurance coverage for protection against winter hazards
  • Develop a procedure for restoring electrical services
  • Develop a system for relocating salvageable and undamaged stock and supplies
  • Add the following supplies to your disaster supplies kit: rock salt, sand, and snow shovels
  • Determine your greatest risk potential: loss of heat, frozen pipes, or loss of access due to snow and ice
  • Identify who is responsible for keeping heating equipment in good working order: the business owner or landlord
  • Identify who is responsible for snow and ice removal: business owner or landlord
  • Determine what equipment needs to be protected from freeze-up, i.e., computers, telecommunications, manufacturing equipment, etc.
  • Make sure heating and heat-producing process equipment is in good condition and operating efficiently
  • Drain all idle pumps and compressors, making sure jackets are vented. Provide proper lubrication on equipment for cold weather operation.
  • Test cold-weather equipment
  • Clean and inspect boilers and firing mechanisms/controls. Maintain automatic sprinkler protection in idle buildings; promptly handle sprinkler system impairments; notify the local fire department
  • Monitor building temperature, especially in hard-to-heat areas containing vulnerable equipment
  • Keep temperatures above 40°F

Call Us Today!

Our Springfield and East Lane County professionals are Here to Help ® when you have storm damage in your Pleasant Hill commercial business or home. Call us today at 541-741-7925.

Franchises are independently owned and operated.

Severe Winds Damage Cresswell Home?

1/10/2023 (Permalink)

Blue sky can be seen through a storm-damaged roof. We restore storm damage throughout the year in Lane County.

Our Springfield and East Lane County team responds to storm damage emergencies in Cresswell 24 hours a day. Flying debris from severe winds can become flying projectiles that can cause significant damage to homes and buildings. Although the house in this picture shows obvious signs of storm damage, other damage may not be as apparent.

Visible Signs of Storm Damage From the Ground

  1. Collection of shingle granules – If you see an abundance of asphalt granules in your yard and landscaping, your roof has storm damage.
  2. Clogged Gutters – Leaking and clogged gutters often indicate roof storm damage. Unrepaired damage can cause your roof to leak and may cause foundation damage if the water is not draining away from the structure.
  3. Property damage – If your vehicles and property show signs of damage, your roof may have storm damage, too.
  4. Broken, cracked, and missing shingles – Check for missing and damaged ones, including curled, cracked, or torn ones. Wood shingles can show signs of splitting, curling, or decay, and low-slope roofs can have cracks, tears, wrinkles, and blisters.

Call Us Today!

When you have storm damage in Cresswell, our Springfield and East Lane County professionals are Here to Help. ® We’ll restore your storm damage “Like it never even happened.” Call us today at 541-741-7925.

Franchises are independently owned and operated.

Fire Safety Tips for Elderly Populations in Cottage Grove?

1/3/2023 (Permalink)

An elderly couple is sleeping peacefully. We are leaders in fire damage restoration services in Lane County.

Our Springfield and East Lane County team responds to fire damage emergencies in Cottage Grove every year. To increase fire safety for older adults, the National Fire Protection Association offers the following guidelines:

  • Keep it low
    If you don't live in an apartment building, consider sleeping in a room on the ground floor to make emergency escape easier. Ensure smoke alarms are installed in every sleeping room and outside any sleeping area. Have a telephone installed where you sleep in case of emergency.
  • Sound the alarm
    Most fatal fires occur when people are sleeping, and because smoke can put you into a deeper sleep rather than waking you, it's important to have a mechanical early warning of a fire to ensure you wake up. If anyone in your household is deaf or if your hearing is diminished, consider installing a smoke alarm that uses a flashing light or vibration to alert you to a fire emergency. 
  • Do the drill
    Regular fire drills help you know what to do in a home fire. If you or someone you live with cannot escape alone, designate a household member to assist and decide on backups in case the designee isn't home.
  • Open up
    Make sure you can open all doors and windows in your home. Check to be sure that windows haven't been sealed shut with paint or nailed shut; if they have, arrange for someone to break the seals around your home or remove the nails.

Call Us Today!

When you have fire damage in Cottage Grove, our Springfield and East Lane County professionals are Here to Help. ® Call us today at 541-741-7925.

Franchises are independently owned and operated.

How Will My Damaged Belongings Be Restored in Cottage Grove?

12/27/2022 (Permalink)

A curtain is soaking in an immersion bath. We clean and restore damaged belongings in Lane County.

Our Springfield and East Lane County teams utilize a full range of cleaning methods to restore belongings damaged by fire and water. Fires leave behind a unique signature of soot and smoke based on what fueled the fire, and water-damaged belongings may be contaminated by unsanitary water. Our restoration technicians pretest your belongings to determine what items are salvageable and the best cleaning method for restoring each item. We use several different methods to clean and restore your belongings, including:

  • Dry Cleaning - used for cleaning light residues or to pre-clean prior to wet cleaning
  • Wet Cleaning - an effective cleaning method for removing moderate to heavy residues
  • Spray and Wipe - effective for items that can’t withstand wet cleaning
  • Foam Cleaning - used for upholstery fabrics that might shrink or bleed if wet cleaned
  • Abrasive Cleaning - involves agitation of the surface being cleaned
  • Immersion Cleaning - contents are dipped into a bath of the cleaning product

Call Us Today!

Our technicians are trained and certified to perform a full range of specialty cleaning services when needed to restore your household items and possessions. When your belongings require cleaning and restoration in Cottage Grove, our Springfield and East Lane County professionals will restore them to preloss conditions “Like it never even happened.”  Call us today at 541-741-7925.

Franchises are independently owned and operated.

How Can I Prevent My Pipes From Freezing in Pleasant Hill?

12/20/2022 (Permalink)

A frozen pipe is shown. We restore commercial property damage 24-hours a day in Lane County.

The coldest month of the year in Pleasant Hill is December, with an average low of 36 degrees Fahrenheit and a high of 46 degrees Fahrenheit. Our teams in Springfield and East Lane County offer this helpful information from the Insurance Institute of Business and Home Safety for preventing commercial pipes from freezing this winter:

  • Inspect and seal or repair all cracks, holes, leaks, windows, doors, and other openings on exterior walls with caulk or insulation to prevent cold air from penetrating the wall cavity 
  • Insulate and seal around attic penetrations such as partition walls, vents, plumbing stacks, and electric and mechanical chases 
  • Ensure your pipes in hard-to-reach places like attics, crawl spaces, and outside walls are insulated—wrap pipes and faucets in unheated or minimally heated areas of the building 
  • Make sure your existing freeze-protection devices and alarms are in good working order. Test freeze stats (low-temperature sensing device) and valves before the weather gets cold. 
  • Pipes leading to the exterior should be shut off and drained at the start of winter. If these exterior faucets do not have a shut-off valve inside the building, have one installed by a plumber.  
  • Hire a licensed fire protection specialist to conduct routine maintenance on your sprinkler system. Discuss the system’s exposure to winter weather and potential mitigation options.

Call Us Today!

When your commercial business or home has storm damage, our Springfield and East Lane County team is on-call and ready to respond 24-hours a day in Pleasant Hill. Call us today at 541-741-7925.

Franchises are independently owned and operated.

Are You Prepared for the Next Big Storm in Cottage Grove?

12/13/2022 (Permalink)

Emergency supplies sit on a counter. We are leaders in storm damage restoration services in Lane County.

Storms and inclement weather are known to happen in Lane County. When you have a storm damage emergency in Cottage Grove, you must be prepared for power outages and emergency evacuations. Having supplies on hand for any eventuality will make weathering the storm much easier. Our Springfield and East Lane County team offers this helpful information from the American Red Cross to help you prepare an emergency storm kit:

  • Water: one gallon per person, per day (3-day supply for evacuation, 2-week supply for home)
  • Food: non-perishable, easy-to-prepare items (3-day supply for evacuation, 2-week supply for home)
  • Flashlight 
  • Battery-powered or hand-crank radio (NOAA Weather Radio, if possible)
  • Extra batteries 
  • Deluxe family first aid kit
  • Medications (7-day supply) and medical items
  • Multi-purpose tool
  • Sanitation and personal hygiene items
  • Copies of personal documents (medication list and pertinent medical information, proof of address, deed/lease to home, passports, birth certificates, insurance policies)
  • Cell phone with chargers (Similar item available in the Red Cross Store)
  • Family and emergency contact information
  • Extra cash
  • Emergency blanket
  • Maps of the area

Call Us Today!

When your home or commercial business has storm damage, our Springfield and East Lane County team is on-call and ready to respond 24-hours a day in Cottage Grove. Call us today at 541-741-7925.

Franchises are independently owned and operated.

Highly Trained and Certified Water Damage Restoration Team in Cottage Grove?

12/6/2022 (Permalink)

Employees are studying together. We are leaders in water damage restoration services in Lane County.

When you have a water damage emergency in Cottage Grove, you’ll want to hire a company that will get the job done quickly and efficiently. Our Springfield and East Lane County team is highly trained and certified by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC), the non-profit certifying body for the cleaning and restoration industry. Our technicians have the training, equipment, and experience to clean and restore any form of water damage in Grand Rapids.

The training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

e-Learnings

Everyone on our staff - from the office team to our field technicians - has access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for all of our employees. Video presentations and support materials are followed by a knowledge test at the end of each module. Continuous education keeps our office team and technicians current on new industry standards and best practices for the cleaning and restoration industry.

Certifications

  • ASD - Applied Structural Drying Technician
  • ECTP - Employee Certification Training Program
  • IICRC Certified Firm
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician

Call Us Today!

When your home or commercial business has a water damage emergency, fast action is required to minimize the chances of secondary damage. Our Springfield and East Lane County team is on-call and ready to respond to water damage emergencies 24-hours a day in Cottage Grove. Call us today at 541-741-7925.

Franchises are independently owned and operated.

Cleaning and Decontamination Services for Cresswell Homes and Businesses?

11/29/2022 (Permalink)

A technician decontaminates a building. We are leaders in COVID-19 decontamination services in Lane County.

COVID-19 Deep Cleaning Services For Your Home and Business  

When someone tests positive for COVID-19, deep cleaning and decontamination are required to minimize the risk of spreading the virus to others. Our Springfield and East Lane County team has the advanced training, experience, and equipment necessary to address biological contaminants and COVID-19. We provide proactive deep cleaning for your home or workplace while adhering to the highest standards.

EPA-Approved Cleaning Products and Specialized Training 

The National Centers for Disease Control and Prevention (CDC) recommends that porous and nonporous surfaces be routinely cleaned, especially high-touch surfaces such as tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, sinks, etc. We use EPA-approved products and adhere to CDC and local authority guidelines.

We are ready to respond to any specialty cleaning need you may have. We use hospital-grade disinfectants recommended by the CDC to treat pathogens similar to the coronavirus. Our technicians are certified by the Institute of Inspection, Cleaning, and Restoration Certification. We recognize the importance of keeping up-to-speed on current industry standards and new technological advances.

Call Today for a Proactive Cleaning

You never know when you may need these services in your Creswell home or business, but if you do, our Springfield and East Lane County can help. Please call us today at 541-741-7925 to find out more about these services or to schedule a cleaning.

Franchises are independently owned and operated.

Certified: SERVPRO® Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing, and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA-approved cleaning products to deliver a SERVPRO-certified cleaning experience.  

How Will the Mold in My Building Be Remediated in Lane County?

11/21/2022 (Permalink)

Mold and water damage stains cover a wall. We are leaders in commercial mold remediation services in Springfield.

Our Springfield and East Lane County team is Here to Help ® when you discover mold in your commercial building. Although every mold problem is different, we follow the same remediation process:

  1. Emergency Contact

We’ll ask you questions to determine the necessary equipment and resources.

  1. Inspection and Mold Damage Assessment

We follow local and state laws regarding inspection and documentation based on your unique situation.

  1. Mold Containment

We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to prevent mold spores from spreading during the cleanup process.

  1. Air Filtration

We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

  1. Removing Mold and Mold-Infested Materials

We use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. Removing and disposing of mold-infested porous materials may be necessary to remediate heavy mold growth.

  1. Cleaning Contents

We clean your furniture, decorative items, curtains, and other restorable items affected by mold. We’re also trained to remove odors and deodorization using fogging equipment.

  1. Restoration

Restoration may involve minor repairs or require the reconstruction of various areas or rooms in a home or business. 

Call Us Today!

When you find mold growing in your Lane County commercial business or home, our Springfield and East Lane County teams can help. Please call us today at 541-741-7925.

Franchises are independently owned and operated.

Flooded Basement in Pleasant Hill?

11/15/2022 (Permalink)

Water covers the floor of a flooded basement. We are trusted leaders in storm damage restoration services in Lane County.

Storms often bring water intrusion into homes via cracks in foundations, windows, and doors. When you discover water in your basement in Pleasant Hill, our Springfield and East Lane County team is Here to Help.® We use powerful water extraction and drying equipment to pull the water out of the damaged areas quickly and efficiently. We document and monitor the drying process to ensure the site is returned to normal moisture levels. Your basement will be dry, clean, and smell great when we are through.

Here are some tips from the Insurance Institute for Business and Home Safety to keep your sump pump working correctly:

  • Open the lid and remove debris that may be blocking the water inlet screen
  • Pour about five gallons of water into the pump and watch the float valve rise
  • As the float valve rises, the pump should turn on, and the water should discharge through the outlet pipe
  • Go outside and inspect the outlet pipe
  • Water should be flowing from the pipe and away from the home
  • Contact a plumbing professional if the sump pump fails to operate during this inspection
  • Install a battery backup system
  • Choose a system with a battery replacement warning
  • Replace batteries every two to three years

Call Us Today!

When your home or business in Pleasant Hill has a storm damage emergency, our Springfield and East Lane County team is on call and ready to assist you 24-hours a day. We’ll restore your property damage “Like it never even happened.” Call us today at 541-741-7925.

Franchises are independently owned and operated.

How Do I Know What Kind of Fire Extinguisher to Purchase in Pleasant Hill?

11/8/2022 (Permalink)

A group of fire extinguishers is seen. We are leaders in fire damage restoration services in Lane County.

Portable fire extinguishers can save lives and minimize fire damage when used correctly, but do you know how to select the best model for your home in Pleasant Hill? Here are some tips for purchasing a fire extinguisher for home use from the National Fire Protection Association:

  • For the home, choose a multi-purpose extinguisher (that can be used on all types of home fires) that is large enough to put out a small fire but not so heavy as to be difficult to handle
  • Choose a fire extinguisher that carries the label of an independent testing laboratory
  • Read the fire extinguisher instructions and become familiar with its parts and operation before a fire breaks out. Local fire departments or fire equipment distributors often offer hands-on fire extinguisher training.
  • Install fire extinguishers close to an exit and keep your back to a clear exit when you use the device so you can make an easy escape if the fire cannot be controlled. If the room fills with smoke, leave immediately.
  • Know when to go. Fire extinguishers are one element of a fire response plan, but the primary element is safe escape. Every household should have ahome fire escape plan and working smoke alarms.

Call Us Today!

When your home or business in Pleasant Hill has a fire damage emergency, our Springfield and East Lane County team is Here to Help. ® We’ll restore your fire damage “Like it never even happened.” Call us today at 541-741-7925.

Franchises are independently owned and operated.

What Happens When I Call For Emergency Water Damage Services in Cottage Grove?

11/1/2022 (Permalink)

A woman uses pots and pans to capture water flowing into her kitchen from a leak in the ceiling. We are leaders in water damage restoration services in Lane County.

Cottage Grove needs to know about our emergency water damage services!

When you walk into your kitchen in the middle of the night and find that you are wading through a flooded floor, you need professional help fast. Water is invasive, and the longer it goes unmitigated, the greater the cost and time to restore the damage. When you call our office in Springfield and East Lane County, we will ask you some questions to determine the nature of the damage so we can send the right quantities of equipment and team members to mitigate the damage.

We will ask these questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

When your home or business in Cottage Grove needs assistance with water damage, our Springfield and East Lane County team is Here to Help. ® Call us today at 541-741-7925.

Franchises are independently owned and operated.

Environmentally Conscious Cleaning and Restoration Company in Pleasant Hill?

10/24/2022 (Permalink)

A recycled-paper thumbs-up symbol is shown. We care about our customers and the environment in Lane County.

One planet, one environmentally-friendly company in Pleasant Hill!

Do you know our local team in Springfield and East Lane County is environmentally friendly? We proactively take steps daily to reduce our carbon footprint and remain environmentally responsible. Here are some of the ways we achieve this:

Operations

  • We minimize travel by using the latest technology and video calls to reduce travel to project worksites by insurance carriers for site revisits
  • Green products containing no synthetic ingredients or health warnings are used where applicable
  • Reduce the number of shipments we receive by maximizing capacity rather than several shipments that consume more fuel
  • Individual contributions like carpooling, using fuel-efficient cars, and using refillable water bottles and coffee mugs
  • We use laptops as they are 80 percent more efficient than desktop computers

Waste Reduction

  • We responsibly reduce and manage the disposition of waste by reusing material where feasible, recycling what cannot be reused, and composting our organics, including plastics, glass, metals, and organics
  • Whenever possible, we keep waste out of landfills and participate in global efforts to refuse, reduce, reuse, reform, and recycle

Please Call Us Today!

When your home or business in Pleasant Hill needs help with fire, water, storm, or mold damage, our Springfield and East Lane County team is Here to Help. ® Please call us today at 541-741-7925.

Franchises are independently owned and operated.

Commercial Cleaning Services Keep Cottage Grove Businesses Immaculate?

10/17/2022 (Permalink)

A spotless commercial kitchen is shown. We keep Lane County businesses looking their best!

Our local Springfield and East Lane County teams are better known for fire and water damage restoration services, but do you know that we also offer a full range of specialty cleaning services that most cleaning services do not perform? Our technicians are trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) to perform a wide variety of cleaning services to keep your commercial business in Cottage Grove spotless. 

Over time, the cleaning products can build up and leave a film that requires professional help to remove. We offer a full range of specialty deep cleaning services to keep your business looking and smelling its best.

Commercial Cleaning Services

  • Air Ducts and Heating, Ventilation, Air Conditioning (HVAC)
  • Biohazard and Sewage
  • Trauma and Crime Scene
  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism

We have extensive experience working in all kinds of business settings and buildings:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing and Industrial
  • Government/Military

Please Call Us Today!

When your commercial business or home in Cottage Grove needs commercial cleaning services that exceed the scope of a routine janitorial service, our Springfield and East Lane County team is Here to Help. ® Please call us today at 541-741-7925.

Franchises are independently owned and operated.

1962 Columbus Day Storm - Worst Storm in Oregon History?

10/11/2022 (Permalink)

A large tree is blown over during a storm. We restore storm damage 24-hours a day in Lane County!

Sixty years ago, the Columbus Day Storm, known as the “Big Blow,” wreaked havoc on Western Oregon and Washington. According to the Oregonian, m ore than 300 people were hospitalized, and 53,000 homes in the two states were significantly damaged. Sixteen-thousand trees were blown down in Portland alone, and miles of power lines also came down.

“Hurricane winds shrieked in from the Pacific and knocked all of Western Oregon to its knees,” The Oregonian wrote. Streets in Portland and cities and towns across the Northwest were left covered with “broken trees, fallen signs, shattered glass, and tangled power lines.”

The storm was quickly labeled the “worst weather disaster in Oregon’s history.”

Our local Springfield and East Lane County teams respond to storm damage emergencies every year in Creswell. Our technicians are certified by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industries. We have the training, equipment, and experience to restore storm damage quickly and efficiently.

Call Us Today!

You never know when a storm will blow in and cause damage to your property. When your home or business in Pleasant Hill has storm damage,  our Springfield and East Lane County team is Here to Help. ® Call us today at 541-741-7925.

Franchises are independently owned and operated.

Halloween Fire Safety Tips for Cottage Grove?

10/3/2022 (Permalink)

Trick-or-treaters are getting candy from a neighbor. We are leaders in fire damage restoration in Lane County!

Our local Springfield and East Lane County teams wish everyone in Cottage Grove a happy, fire-free Halloween. The National Fire Protection Association offers these Halloween Safety Tips to keep you and your trick-or-treaters safe from fire:

  • When choosing a costume, stay away from long trailing fabric
  • Provide children with flashlights to carry for lighting or glow sticks as part of their costume
  • Dried flowers, cornstalks, and crepe paper catch fire easily. Keep all decorations away from open flames and other heat sources like light bulbs and heaters.
  • Use a battery-operated candle or glow stick in jack-o-lanterns. If you use a real candle, use extreme caution. Make sure children are watched at all times when candles are lit. Be sure to place lit pumpkins well away from anything that can burn and far enough out of the way of trick-or-treaters, doorsteps, walkways, and yards.
  • Remember to keep exits clear of decorations, so nothing blocks escape routes
  • Make sure all smoke alarms in the home are working
  • Tell children to stay away from open flames, including jack-o-lanterns with candles in them. Be sure they know how to stop, drop and roll if their clothing catches fire.

Call Us!

When your home or business in Cottage Grove has fire damage, our  Springfield and East Lane County team is Here to Help. ® Call us today at 541-741-7925.

Franchises are independently owned and operated.

Happy Restoration Customers in Pleasant Hill?

9/27/2022 (Permalink)

A happy customer leaves a five-star review. We are committed to delivering the best customer experience in Lane County!

Our local Springfield and East Lane County teams are committed to providing the best service and customer support to all of our valued customers in Pleasant Hill. Here are some recent Google reviews from some of our happy customers:

“Thank you, SERVPRO. You have resolved all my issues and eased my anxiety. I have to say you have been the most pleasant company to deal with in regards to any issues I have been presented with. Ya’ll have made this situation just that much easier to deal with. God bless you, and know that you are appreciated!!! I would recommend this company for any of your restoration needs without a doubt. And Thanks, Amy, you’re amazing!” Brittney Jenkins

“SERVPRO was one of the most efficient and reliable companies I’ve ever worked with. Each member of the team communicated with me, their crews were trained, and under a stressful situation, they made the process as easy & quick as possible. The communication between them, insurance agents, and the contractor were invaluable. I highly recommend using SERVPRO Springfield and East Lane County.” Vicki Malone

Services: Flood cleanup, Water removal, Water damage-related mold removal, Mold inspection, Water damage-related cleanup & repair, Mold damage restoration, Mold remediation, Mold cleaning

Positive: Professionalism, Punctuality, Quality, Responsiveness

Call Us Today!

When you need help with a property damage emergency in your Pleasant Hill business or home, our Springfield and East Lane County team is Here to Help. ® Call us today at 541-741-7925.

Franchises are independently owned and operated.

Bad Odor Offending Customers in Creswell Business?

9/20/2022 (Permalink)

A person is holding their nose to avoid smelling an offensive odor. We are leaders in commercial odor removal services in Lane County.

Creswell businesses can rest assured that our Springfield and East Lane County teams will be there when you need to resolve an odor issue. Nothing is more off-putting to customers and employees than a malodorous scent wafting through the business!

Odor identification and removal can be challenging as odors may derive from many sources inside and outside the premises. Our technicians are trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) to identify and eliminate offensive odors. We never mask odors or take shortcuts as these methods do not work.

Odor Identification

The first step is to identify the source of the smell and locate where the odor is contacting surfaces. Sometimes the odors originate from more than one location in the building.

Odor Elimination Process

Once we identify the cause of the odor and determine the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians use several odor removal products capable of thoroughly penetrating surfaces to neutralize unpleasant scents.

Call Us Today!

You never know when you may need odor removal services in your Creswell commercial business or home, but if you do, our Springfield and East Lane County team is Here to Help. ® Call us today at 541-741-7925.

Franchises are independently owned and operated.

What Can I Do If My Home Floods During a Storm in Pleasant Hill?

9/9/2022 (Permalink)

Sandbags protect the exterior of a home against flooding. We are leaders in storm damage restoration in Lane County.

Pleasant Hill residents can rest assured that our Springfield and East Lane County teams will be there when you need help with storm damage. Here are some tips from our website for things you can do and should not do while waiting for help to arrive:

What To Do After Flooding

  • Remove excess water by mopping and blotting
  • Wipe excess water from wood furniture after removal of lamps and tabletop items
  • Remove and prop wet upholstery and cushions
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting
  • Turn air conditioning on for maximum drying in summer
  • Remove colored rugs from wet carpeting
  • Remove art objects to a safe, dry place
  • Gather loose items from floors

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines, or other colored items on wet carpets or floors
  • Don't use your household vacuum to remove water
  • Don't use television or other household appliances
  • Don't turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging

Call Us Today!

You never know when a storm will bring flooding conditions to your Pleasant Hill home or commercial business. When you need storm damage restoration services, our Springfield and East Lane County team is on call 24-hours a day to respond to your call for help. Call us today at 541-741-7925.

Franchises are independently owned and operated.

Fire Extinguisher Safety Tips for Creswell Residents?

9/6/2022 (Permalink)

A home fire extinguisher is shown. We are trusted leaders in fire damage restoration in Lane County.

Creswell Residents Need to Know!

Do you know that most home fires start in the kitchen? Knowing how to operate a fire extinguisher can save lives. Our Springfield and East Lane County teams offer these helpful tips from the National Fire Protection Association for the safe use of a home fire extinguisher:

  • Use a portable fire extinguisher when the fire is confined to a small area, such as a wastebasket, and is not growing; everyone has exited the building; the fire department has been called or is being called, and the room is not filled with smoke.
  • To operate a fire extinguisher, remember the word PASS:
    • Pull the pin. Hold the extinguisher with the nozzle pointing away from you, and release the locking mechanism
    • Aim low. Point the extinguisher at the base of the fire
    • Squeeze the lever slowly and evenly
    • Sweep the nozzle from side-to-side
  • For the home, select a multi-purpose extinguisher (can be used on all types of home fires) that is large enough to put out a small fire but not so heavy as to be difficult to handle
  • Choose a fire extinguisher that carries the label of an independent testing laboratory
  • Read the instructions that come with the fire extinguisher and become familiar with its parts and operation before a fire breaks out

Call Us Today!

You never know when a fire will break out and cause damage to your Creswell home or business. Our Springfield and East Lane County team is on call 24-hours a day to respond to your call for help. Call us today at 541-741-7925.

Franchises are independently owned and operated.

Pack-Out Services for Storm Damaged Home in Cottage Grove?

8/30/2022 (Permalink)

A tree has fallen on a house. We respond to storm damage emergencies 24-hours a day in Lane County.

Sometimes storms cause damage to homes that require household contents to be stored offsite to complete a repair. Our Springfield and East Lane County teams offer many convenient services to facilitate the restoration of a home or business in Cottage Grove.

Our convenient pack-out and move-out services help our customers when the contents of the house require relocation during the restoration process. We pack and move your household items or business inventories offsite so the restoration process can move forward quickly. Our customers have peace of mind knowing their items are stored and protected from secondary damage.

Pack-Outs/ Move-Outs

We can conduct an organized, efficient move-out of the affected area when your home requires extensive restoration or cleaning due to storm damage. Move-out will provide several benefits, including:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

Once the restoration is complete, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

Call Us Today!

You never know when a severe storm will cause damage and require the temporary relocation of your belongings. When your Cottage Grove business or residence has storm damage, our Springfield and East Lane County team is Here to Help.® Call us today at 541-741-7925.

Franchises are independently owned and operated.

What is the Process for Restoring Commercial Mold Damage in Pleasant Hill?

8/23/2022 (Permalink)

A building shows extensive mold and water damage. We are trusted leaders in commercial mold remediation in Lane County.

Our Springfield and East Lane County teams restore commercial mold damage in Pleasant Hill every year.

Mold Remediation Process

  1. Emergency Contact

We’ll ask you questions to determine the necessary equipment and resources.

  1. Inspection and Mold Damage Assessment

We follow local and state laws regarding inspection and documentation based on your unique situation.

  1. Mold Containment

We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to prevent mold spores from spreading during the cleanup process.

  1. Air Filtration

We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while mold remediation is in process.

  1. Removing Mold and Mold-Infested Materials

We use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. Removing and disposing mold-infested porous materials may be necessary to remediate heavy mold growth.

  1. Cleaning Contents

We clean your furniture, decorative items, curtains, and other restorable items affected by mold. We’re also trained to remove odors and deodorization using fogging equipment.

  1. Restoration

Drywall, subfloors, and other building materials may have been removed during the remediation process. Restoration may involve minor repairs, such as replacing drywall, painting and installing new carpet, or reconstructing various areas or rooms in a home or business.

Call Us Today!

When your Pleasant Hill business or residence has a mold issue, our Springfield and East Lane County team is Here to Help.® Call us today at 541-741-7925.

Franchises are independently owned and operated.

Wind Blown Embers Cause Fire Damage in Cottage Grove?

8/16/2022 (Permalink)

A turbine vent is shown on the roof of a home. We respond to fire damage emergencies 24-hours a day in Lane County.

Our Springfield and East Lane County teams have the training, equipment, and experience to restore fire damage in Cottage Grove “Like it never even happened.” According to the National Fire Protection Association (NFPA), windblown embers can travel up to five miles ahead of a burning fire. Here are some tips from the NFPA for preventing windblown embers from entering attics and crawl spaces through vents:

Inlet Vents

Gable end vents and other vent openings are vulnerable to windblown embers when the face of the vent is perpendicular to the wind flow, while embers are less likely to pass through vents with a face that is parallel to the wind flow. Therefore, soffited eave construction is preferred to open eave.

Outlet Vents

Opt for a ridge that is rated to resist wind-driven rain. These vents have an external baffle at the vent inlet.

Turbine Vents

Turbine vents also help keep embers out, but you should attach a piece of 1/8 inch mesh to the bottom of the roof sheathing at the opening for the vent.

Call Us Today!

When your Cottage Grove home or business has a fire damage emergency, our Springfield and East Lane County team is Here to Help.® We’ll restore your fire damage “Like it never even happened.” Call us today at 541-741-7925.

Franchises are independently owned and operated.

What is the Process For Restoring Water Damage in My Pleasant Hill Home?

8/5/2022 (Permalink)

Water is pooling on a floor in a home. Our water restoration technicians are highly trained in Lane County.

Pleasant Hill residents can rely on our Springfield and East Lane County teams to restore water damage quickly and efficiently, 365 days a year. We use powerful, industrial-grade water extraction and drying equipment to restore water damage “Like it never even happened.” Although every water damage event is unique, we follow a six-step restoration process on every job as follows:

Step 1 - Emergency Contact

Step 2 - Inspection and Water Damage Assessment

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property. This helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. Our professionals are trained to provide sanitizing treatments, remove odors, and deodorize your property.

Step 6 - Restoration

Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or major repairs, such as the reconstruction of various areas or rooms in a home or business.

Call Us Today!

When your Pleasant Hill home or business has water damage, our Springfield and East Lane County team is Here to Help. ® Call us today at 541-741-7925.

Franchises are independently owned and operated.

Experienced, Certified Restoration Team in Cottage Grove?

8/2/2022 (Permalink)

A training center is shown. Our restoration technicians are highly trained in Lane County.

Cottage Grove residents can rely on us to restore your property damage “Like it never even happened.” Our Springfield and East Lane County team is trained and certified by The Institute of Inspection Cleaning and Restoration Certification (IICRC). Our technicians study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

The Employee Certification Training is a voluntary, self-paced program designed for franchise employees. Certification is awarded after the successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed as an ongoing, self-paced coaching series for our employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Call Us Today!

When your Cottage Grove home or business has property damage, our Springfield and East Lane County team is Here to Help. ® We’ll restore your damage “Like it never even happened.” Call us today at 541-741-7925.

Franchises are independently owned and operated.

Happy Mold remediation Customer in Springfield?

7/27/2022 (Permalink)

A mold outbreak is shown We are trained and certified to restore mold damage in Lane County.

Our Springfield and East Lane County team aims for five-star reviews from every customer we serve. Mold is a common problem in Springfield, and it is often a symptom of a water damage issue. We will identify the source of the excess moisture and resolve this problem during the remediation process to minimize the potential for the mold to return once the mold has been removed. Here is a Google review from a recent customer:

SERVPRO was one of the most efficient and reliable companies I’ve ever worked with. Each member of the team communicated with me, their crews were trained, and under a stressful situation, they made the process as easy and quick as possible. The communication between them, insurance agents, and the contractor were invaluable. I highly recommend using SERVPRO in Springfield.” Vicki Malone

Services: Water damage-related mold removal, Water damage-related cleanup, and repair, Mold damage restoration, Water removal, Mold cleaning, Flood cleanup, Mold remediation, Mold inspection

Positive: Professionalism, Punctuality, Quality, Responsiveness

Call Us Today!

When your Springfield home or business has a mold problem, our Springfield and East Lane County team is Here to Help. ®We’ll mitigate and remediate your mold damage “Like it never even happened.” Call us today at 541-741-7925.

Franchises are independently owned and operated.

How Can I Store My Belongings to Protect Them From Water Damage in Cottage Grove?

7/21/2022 (Permalink)

If your basement flooded, would your stored items be damaged by water? Our Springfield and East Lane County responds to water We are on call 24-hours a day to respond to fire damage emergencies in Lane County.

If your basement flooded, would your stored items be damaged by water? Our Springfield and East Lane County responds to water damage emergencies 24-hours a day in Cottage Grove. Water damage can happen for many reasons, so it is a good idea to store seasonal clothes and other infrequently used items with this in mind. Here are some helpful tips from the Insurance Information Institute to keep your stored belongings protected from unwanted water:

Protect Your Belongings

  • Store off-season and other bulk belongings in waterproof binsespecially in areas where there are plumbing pipes or that are prone to dampness
  • Never store valuables or memorabilia where there is a risk of destruction from water
  • Keep belongings stored on shelving off the floor in basements.In case of water seepage or sewer backup, they’re less likely to get damaged.
  • Keep an inventory of all belongings.Having a comprehensive list of your possessions will save time, trouble, and stress in case of loss from water damage.

Call Us Today!

When your Cottage Grove home or business has a water damage emergency, our Springfield and East Lane County team is Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 541-741-7925.

Franchises are independently owned and operated.

Fire Extinguisher Purchase Tips for Pleasant Hill Residents?

7/13/2022 (Permalink)

A close-up of a fire extinguisher is shown sitting in front of an outdoor barbeque. We are on call 24-hours a day to respond to fire damage emergencies in Lane County.

Our Springfield and East Lane County have been restoring fire damage for residents in Pleasant Hill for many years. Owning a fire extinguisher and knowing how to operate it can minimize fire damage and save lives in many cases. The National Fire Protection Association offers these tips for selecting and using a fire extinguisher:

  • For the home, select a multi-purpose extinguisher (can be used on all types of home fires) that is large enough to put out a small fire but not so heavy as to be difficult to handle
  • Choose a fire extinguisher that carries the label of an independent testing laboratory
  • Read the instructions that come with the fire extinguisher and become familiar with its parts and operation before a fire breaks out. Local fire departments or fire equipment distributors often offer hands-on fire extinguisher trainings.
  • Install fire extinguishers close to an exit and keep your back to a clear exit when you use the device so you can make an easy escape if the fire cannot be controlled. If the room fills with smoke, leave immediately.
  • Know when to go. Fire extinguishers are one element of a fire response plan, but the primary element is safe escape. Every household should have ahome fire escape plan and working smoke alarms.

Call Us!

When your Pleasant Hill home or business needs fire damage restoration services, our Springfield and East Lane County team is Here to Help. ® Call us today at 541-741-7925.

Franchises are independently owned and operated.

Powerful Water Extraction Equipment Used to Restore Water Damage in Springfield Quickly?

7/12/2022 (Permalink)

Technicians are setting up drying equipment.  We are trusted leaders in water damage restoration in Lane County.

Our Springfield and East Lane County have the training and certification to restore water damage no matter how big the job is. We use state-of-the-art equipment to quickly locate, extract, and dry water-damaged areas in Springfield homes and commercial businesses. We also monitor and document the drying process to ensure the area is returned to normal humidity levels.

Moisture Detection and Measurement

  • Surface moisture meters
  • Infrared imagery
  • Evasive moisture detectors
  • Video borescope

Water Extraction Equipment

We use powerful extraction equipment to speed the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water
  • Truck-mounted and portable extraction units perform efficient water removal

Drying Equipment

We use industrial-strength air movers and dehumidifiers to remove the remaining moisture from ceilings, walls, and floors. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers cause moisture to evaporate at a faster pace
  • Industrial grade dehumidifiers pull the water vapor from the air

Call Us!

When your Springfield home or commercial business has water damage, our Springfield and East Lane County team is Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 541-741-7925.

Franchises are independently owned and operated.

Electrical Fire in Creswell Business Causes Smoke Damage?

6/27/2022 (Permalink)

Smoke fills a room. We restore storm damage 24-hours a day in Lane County.

Our Springfield and East Lane County team pretests every item before cleaning to ensure we are using the most effective method. Our technicians have years of experience restoring smoke damage in Creswell and may use any of the following equipment to restore smoke damage:

Air Scrubber or Filter

Heating, ventilation, air conditioning system (HVAC) air scrubber, or a high-efficiency particulate air filter (HEPA) air purifier can capture larger smoke molecules. There will still be some residual odor from smaller molecules or surface residues.

Ozone Generator

An ozone generator is a fast and highly effective smoke odor restoration method. These machines emit ozone, which follows the same paths through the air as smoke and oxidizes any residual traces in the air or on surfaces.

Thermal Fogging

Thermal fogging is an intensive treatment involving fogging machines. After residents evacuate, smoke cleaning professionals fill a structure with petroleum distillates that neutralize odors and ventilate the area.

Hydroxyl Generator

This is a slower and gentler alternative to ozone. These machines rely on ultraviolet light to generate hydroxyl radicals that eliminate smoke odors. It will take about three to five days of continuous operation to achieve the same results as a single ozone treatment.

Vapor Modification

Vapor modification is another odor elimination method that relies on aromatic compounds and a blower or fan to neutralize smoke odor

Call Us Today!

When your Creswell business or home has smoke damage, our Springfield and East Lane County team is Here to Help. ® Call us today at 541-741-7925.

Franchises are independently owned and operated.

Thunderstorm Watch in Cottage Grove Area?

6/21/2022 (Permalink)

Cumulonimbus thunderclouds fill the sky. We restore storm damage 24-hours a day in Lane County.

Thunderstorms can happen any time of the year in Cottage Grove when the right atmospheric conditions present themselves. Our Springfield and East Lane County team offers this information about thunderstorm alerts from the National Oceanic and Atmospheric Administration:

A thunderstorm watch is issued when severe thunderstorms are possible in and near the watch area. It does not mean they will occur; it only means they are possible.

A thunderstorm warning is issued when severe thunderstorms are occurring or are imminent in the warning area.

Severe thunderstorms are defined as follows:

  1. Winds of 58 miles per hour or higher
  2. Hail one inch in diameter or larger

The Federal Emergency Management Agency (FEMA) offers these tips for preparing for a thunderstorm:

  • Know your area’s risk of thunderstorms. They can occur year-round and at any hour.
  • Sign up for your community’s warning system. The Emergency Alert System (EAS) and National Oceanic and Atmospheric Administration (NOAA) Weather Radio also provide emergency alerts.
  • Identify sturdy buildings close to where you live, work, study, and play
  • Cut down or trim trees that may be in danger of falling on your home
  • Consider buying surge protectors, lightning rods, or a lightning protection system to protect your home, appliances, and electronic devices
  • Secure outside furniture

Call Us!

When you have storm damage in Garfield, our  Springfield and East Lane County team is Here to Help. ® Call us today at 541-741-7925.

Franchises are independently owned and operated.

What is the Process For Restoring Fire Damage in Pleasant Hill?

6/14/2022 (Permalink)

A window is boarded with plywood after a fire. We respond to fire damage emergencies 24-hours a day in Lane County.

Although every fire event differs in scope and complexity, our Springfield and East Lane County team follows the same seven-step procedure when restoring fire damage for any residential or commercial structure in Pleasant Hill.

Step 1: Emergency Contact

Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Assessment

Step 3: Immediate Board-Up and Roof-Tarp Service

We will board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying

The water removal process begins almost immediately and removes most of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Call Us!

When you have fire damage in Pleasant Hill, our  Springfield and East Lane County team is Here to Help. ® Call us today at 541-741-7925.

Franchises are independently owned and operated.

Advanced Technology and Industrial-Grade Equipment Used to Restore Water Damage in Springfield?

6/7/2022 (Permalink)

SERVPRO technicians are loading equipment onto a service vehicle. We are trusted water restoration leaders in Lane County.

Water damage is one of the most common forms of property damage in the United States. Water is invasive and requires fast mitigation and remediation to minimize the potential for more extensive and time-consuming repairs. Our Springfield and East Lane County teams use advanced technology and powerful industrial-grade equipment to restore water damage in Springfield quickly.

Moisture Detection and Measurement

  • Surface moisture meters
  • Infrared imagery
  • Evasive moisture detectors
  • Video borescope

Water Extraction Equipment

We use powerful extraction equipment to speed the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water
  • Truck-mounted and portable extraction units perform efficient water removal

Drying Equipment

We use industrial-strength air movers and dehumidifiers to remove the remaining moisture from ceilings, walls, and floors. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers cause moisture to evaporate at a faster pace
  • Industrial grade dehumidifiers pull the water vapor from the air

Call Us Today!

You never know if water will cause damage to your Springfield home or commercial business, but if it does, our Springfield  and East Lane County team is Here to Help. ® Call us today at 541-741-7925.

Franchises are independently owned and operated.

Crawl Space Inspections Springfield Homes?

5/31/2022 (Permalink)

A crawl space under a home is shown. We inspect crawl space and attics in Lane County.

A family in the Pacific Northwest complained about hearing snoring sounds all winter long. Then winter ended, and the mystery was solved. The snoring sounds were coming from a mother bear and three bear cubs hibernating in the crawl space underneath the house! The bears have moved on, and now the crawl space is no longer easy to access.

Our Springfield and East Lane County teams have the training, equipment, and experience to perform crawl space inspections. During these inspections, our technicians look for signs of water damage, signs of mold and mildew, foundation issues, electrical issues, plumbing leaks and problems, ventilation problems, and floor damage.

Routine inspections of homes after storms or water or fire damage will identify any issues (but hopefully, no bears hibernating). The past few decades have seen a rapid advancement in the technology and techniques used in the restoration industry. We have adopted technologies that help us quickly identify the source, location, and extent of the damage.

Call Us!

You never know what you’ll find in your crawl space, so leave it to Springfield and East Lane County professionals to inspect your crawl space. We’ve been serving Springfield residents and commercial businesses with their restoration needs for years. Call us today at 541-741-7925.

Franchises are independently owned and operated.

Signs of Hidden Water Damage in Springfield Business?

5/24/2022 (Permalink)

Peeled paint We respond to commercial water damage emergencies 24-hours a day in Lane County.

Springfield businesses need to know what to look for!

Our Springfield and East Lane County teams are on call 24-hours a day to respond to water damage emergencies. We know that every minute counts when restoring water damage as water is invasive and it will penetrate into anything in its path. Water left standing for as little as one hour can cause severe damage to a structure. Here are some of the signs to look for that may indicate water damage lurking somewhere in your business or home:

  • Dark or wet spots on the walls or ceiling
  • Wet areas or water pooling on the floor
  • Flaking, cracking, or bubbling paint or drywall
  • Hearing the sound of running water that you can’t place
  • Hearing the sound of dripping water that you can’t locate
  • Visible dripping water you can see but dripping where it should not be
  • Significant increase in your water bill for no known reason
  • Strong, damp, musky odors
  • Visible mold growing 

Call Us!

Water damage can happen at any time and for a number of reasons. When your Springfield commercial business or home needs water damage restoration services, our local team in Springfield and East Lane County is Here to Help. ® We’ll mitigate and restore your water damage “Like it never even happened.” Call us today at 541-741-7925.

Franchises are independently owned and operated.

Storm and Disaster Planning from Pleasant Hill Pets?

5/17/2022 (Permalink)

A Golden Retriever is holding a first aid kit. We respond to storm damage emergencies 24-hours a day in Lane County.

Our Springfield and East Lane County teams are on call 24-hours a day to mitigate and restore storm damage in Pleasant Hill. When making an emergency plan for your family, be sure to include provisions for your pets too. Here are some tips from the American Red Cross for keeping your pets safe during a disaster:

Pet Disaster Plan

  • Make an evacuation plan for you and your pets. Many hotels and shelters do not accept animal guests other than service animals.
  • Include pets in your emergency kit, or assemble an emergency kit for your pet
  • If it’s not safe to stay in your home during an emergency, it is not safe for your pets, either

 Pet Emergency Kit

  • Sturdy leashes, harnesses, and or carriers to transport pets safely and ensure they can’t escape
  • Food, drinking water, bowls, cat litter/pan, and a manual can opener if your pets eat canned food
  • Medications and copies of medical records are stored in a waterproof container
  • First aid kit
  • Current photos of your pet in case they get lost
  • Information on feeding schedules, medical conditions, behavior problems, and the name and number of your veterinarian in case you have to foster or board your pets
  • Pet beds and toys, if easily transportable

Call Us!

When your Pleasant Hill home or business has storm damage, our local team in Springfield and East Lane County is Here to Help. ® We’ll mitigate and restore your property damage “Like it never even happened.” Call us today at 541-741-7925.

Franchises are independently owned and operated.

Smoke Detector Safety Tips For Cottage Grove Residents?

5/9/2022 (Permalink)

Smoke rises towards a smoke detector mounted on a ceiling. We clean and restore fire damage in Lane County 24-hours a day.

Our local teams in Springfield and East Lane County have restored fire damage in Cottage Grove for years. Smoke detectors save lives when they are operating correctly. Here are some tips from the National Fire Protection Association for inspecting and maintaining smoke alarms:

  • A closed door may slow the spread of smoke, heat, and fire. Install smoke alarms in every sleeping room and outside each separate sleeping area. Install alarms on every level of the home. 
  • Smoke alarms should be interconnected. When one sounds, they all sound. 
  • Large homes may need extra smoke alarms
  • Test your smoke alarms at least once a month. Press the test button to be sure the alarm is working.
  • Today’s smoke alarms will be more technologically advanced to respond to a multitude of fire conditions yet mitigate false alarms
  • When a smoke alarm sounds, get outside and stay outside
  • Replace all smoke alarms in your home every ten years

Call Us Today!

Fires can happen at any time and for many reasons. When your Cottage Grove home or business needs fire damage restoration services, our local team in Springfield and East Lane County is Here to Help. ® We’ll restore your fire damage, “Like it never even happened.” Call us today at 541-741-7925.

Franchises are independently owned and operated.

Rebuilding Services in Springfield?

5/5/2022 (Permalink)

Construction tools sit on a surface. We provide a full range of building and reconstruction services in Springfield

One Convenient Point of Contact for Springfield

When your home is damaged by fire or water, you may have to deal with many vendors and repair people. It can be very confusing and difficult to oversee the repair work and work a full-time job and take care of your family during a restoration. It can also be challenging dealing with the insurance company process and paperwork.

It’s good to know that SERVPRO of Springfield / East Lane County provides a full range of restoration services, and we can manage the restoration project from the initial cleanup through to construction and rebuilding repairs. This provides you with one convenient point of contact and one person managing the entire job from start to finish! We can supervise these rebuilding services:

  • Board Up
  • Carpet Repair and Installation
  • Document Drying
  • Dry Cleaning
  • Drywall Installation
  • Drywall Removal
  • Electrical
  • Electronics Restoration
  • Fine Art Restoration
  • Furniture Restoration
  • Roofing Services
  • Temporary Fencing
  • Temporary Warehouse Space
  • Tile Floor Repair
  • Tree Removal

Call Us Today!

If you need restoration and reconstruction services for your Springfield home or business, SERVPRO of Springfield / East Lane County is Here to Help. ® We offer a variety of restoration and building services to restore properties to preloss condition.

Backed Up Sewer Causing Black Water Contamination in Cresswell Home?

5/4/2022 (Permalink)

A toilet is being flushed. We clean and restore sewer backups in Lane County.

Our local teams in Springfield and East Lane County are trained and certified to clean and restore sewer backups. We have the protective gear and equipment necessary to restore sewage backups safely. Here are the three categories of contaminated water we address on our website:

Category 1: “Clean Water”

This is water from a clean source, such as a broken clean water supply line or faucet.

  • If left untreated, it can degrade into category two or three

Category 2: “Gray Water”

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category two water may include washing machine overflow; toilet overflow with some urine, but no feces or dishwasher overflow.

  • It May contain bacteria and viruses
  • It can quickly degrade into category three if left untreated

Category 3: “Black Water”

This water is grossly unsanitary and could cause severe illness or death if ingested. Any contact should be avoided. Sources for category three water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

Call Us Today!

When your Cresswell home or business has black water contamination or other water damage emergency, our local team in Springfield and East Lane County is Here to Help. ® Call us today at 541-741-7925.

Franchises are independently owned and operated.

Contents Restoration Services in Creswell?

5/4/2022 (Permalink)

An old jewelry box is shown. We are leaders in water damage restoration in Cresswell.

When my SERVPRO of Springfield / East Lane County home basement flooded, we were out of town, and the damage wasn’t discovered for a few days. Everything that touched the ground was damaged by water. All the furniture and cardboard boxes stored down in the basement were standing in water. My insurance adjuster told me to call SERVPRO of Springfield / East Lane County.

TheSERVPRO of Springfield / East Lane County technicians arrived quickly, assessed the situation, and immediately began the cleanup and restoration process. They contacted my insurance adjuster and helped me with the insurance paperwork and process. Fortunately, they were able to clean and restore most of the items from my basement and return them to preloss condition. Here are the cleaning methods they used:

  • Dry Cleaning - used for cleaning light residues or to pre-clean prior to wet cleaning
  • Wet Cleaning - an effective cleaning method for removing moderate to heavy residues
  • Spray and Wipe - effective for items that can’t withstand wet cleaning
  • Foam Cleaning - used for upholstery fabrics that might shrink or bleed if wet cleaned
  • Abrasive Cleaning - involves agitation of the surface being cleaned
  • Immersion Cleaning - contents are dipped into a bath of the cleaning product

Call Us Today!

SERVPRO of Springfield / East Lane County has a team of highly trained technicians with the specialized training and experience to clean and restore your keepsakes.

Storm Damage Emergency in Pleasant Hill?

5/3/2022 (Permalink)

A tree is shown blown over onto a house. We respond to storm damage emergencies 24-hours a day in Pleasant Hill.

Pleasant Hill Storm Disaster.

At SERVPRO of Springfield / East Lane County., we are on-call 24-hours every day of the year, and we restore storm damage emergencies of all kinds and sizes. Our technicians have the specialized equipment and experience to quickly and efficiently mitigate any storm damage emergency you may have.

When we arrive, we will inspect the structure for damage, tarp the roof if there is roof damage, and board up any broken windows or doors to secure the structure and minimize further storm damage. We will remove the tree and debris, and if there is water damage, we will extract the water and set up powerful air dryers to completely dry the damaged area. We will help you with the insurance process and paperwork, and we will document the drying process to ensure the room moisture is returned to normal readings. Whenever possible, we will work with minimal disruption to you and your family.

Call Us Today!

Severe storms can cause trees to fall with no warning. When you experience a storm damage emergency of any size, SERVPRO of Springfield / East Lane County. has a team of highly trained restoration technicians ready to assist you 24-hours a day.

Fire-damaged Garage in Springfield?

5/1/2022 (Permalink)

A garage is shown with fire damage. We respond to fire damage emergencies 24-hours a day in Springfield.

Garage fires happen.

We were lucky that the fire was contained to the garage, or the insurance company would have declared the fire damage as a total loss. After the fire was extinguished, the Springfield fire department reported that the fire originated from a faulty electrical wire. The smoke and soot from the fire even managed to travel inside the house!

SERVPRO of Springfield / East Lane County has the advanced training, experience, and specialized equipment required to restore fire damage of all kinds, and no job is too big. Our highly trained fire restoration technicians are on call 24 hours a day and typically arrive on-site within four hours of your call. Here are some safety tips from our website on what to do after a fire:

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets
  • Keep hands clean so as to not further soil upholstery, walls, and woodwork
  • Place clean towels or old linens on rugs, upholstery, and carpet traffic areas
  • If electricity is off, empty freezer and refrigerator and prop doors open
  • Wash houseplants on both sides of leaves
  • Change the heating, ventilation, and air conditioning (HVAC) filter
  • Tape double layers of cheesecloth over air registers

Call Us!

When your Springfield home or business experiences fire damage SERVPRO of Springfield / East Lane County is here to help you. 

Flooded Building in Cottage Grove?

4/26/2022 (Permalink)

A broken pipe is shown spraying water. We respond to commercial water damage emergencies 24-hours a day in Cottage Grove.

Commercial Water Damage Mitigation

When water damage happens in your commercial building, it’s important to mitigate the damage quickly and efficiently to avoid costly repairs due to a water-compromised structure.SERVPRO of Springfield / East Lane County water restoration technicians are on call 24-hours a day to respond to commercial water damage emergencies in Cottage Grove.

Highly Trained Team

We know that water damage happens at all times of the day and night. Our technicians are certified in water restoration from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the certifying body for the cleaning and restoration industry.

Specialized Equipment

We have the specialized equipment, advanced training, and experience to restore any commercial water loss to preloss condition with minimal disruption to your employees and customers. Whether a pipe bursts in the middle of the night, or the sewer system fails, or you discover a leaking heating, ventilation, or air conditioning unit, we are Here to Help. ®

Call Us Today!

SERVPRO of Springfield / East Lane County is on-call and ready to respond to commercial water damage emergencies 24-hours a day in the Cottage Grove area. We typically arrive onsite within four hours of your call.

Commercial Building and Reconstruction Services in Springfield?

4/25/2022 (Permalink)

Building plans are reviewed on a construction site. We provide commercial rebuilding services in Lane County.

When your business experiences fire, water, storm, mold, vandalism, or another form of property damage, fast action is required to minimize the potential for secondary damage. Every hour you spend cleaning and restoring property damage can reduce productivity levels and revenue. Our local Springfield and East Lane County team will arrive quickly to immediately begin the cleanup and restoration process. We will contact your insurance adjuster and help with the insurance process and paperwork. We can also supervise a full range of building and reconstruction services. This gives our customers a seamless restoration experience and provides one convenient point of contact for the entire job.

SERVPRO Building and Reconstruction Services

  • Board Up
  • Carpet Repair and Installation
  • Document Drying
  • Dry Cleaning
  • Drywall Installation
  • Drywall Removal
  • Electrical
  • Electronics Restoration
  • Fine Art Restoration
  • Furniture Restoration
  • General Contracting
  • Hardwood Floor Repair
  • Heating, Ventilation and Air Conditioning (HVAC) Services
  • Linoleum Floor Repair
  • Marble Floor Repair
  • Move Out
  • Painting
  • Plumbing
  • Portable Power
  • Roof Tarp
  • Roofing Services
  • Scalable Resources
  • Temporary Fencing
  • Temporary Warehouse Space
  • Tile Floor Repair
  • Tree Removal

Call Us Today!

When your Springfield commercial business or home requires building services to complete a restoration, our local team in Springfield and East Lane County is Here to Help. ®We’ll restore your property damage quickly and efficiently, “Like it never even happened.” Call us today at 541-741-7925.

Franchises are independently owned and operated.

Damaged Extension Cord Fire in Pleasant Hill?

4/19/2022 (Permalink)

An orange extension cord is shown. We restore fire, smoke, and soot damage in Lane County 24-hours a day.

Our local teams in Springfield and East Lane County want everyone in Pleasant Hill to use extension cords safely. Extension cords can cause fires, injuries, and deaths when used improperly. Here are some extension cord safety tips from The Electrical Safety Foundation International (EFSI):

  • Do not overload extension cords or allow them to run through water or snow on the ground
  • Do not substitute extension cords for permanent wiring
  • Do not run through walls, doorways, ceilings, or floors
  • Do not use an extension cord for more than one appliance
  • Multiple plug outlets must be plugged directly into mounted electrical receptacles; they cannot be chained together
  • Make sure the extension cord or temporary power strip is rated for the products to be plugged in and is marked for either indoor or outdoor use
  • Never use a cord that feels hot or is damaged in any way
  • Never use three-prong plugs with outlets with only two slots for the plug. Do not cut off the ground pin to force a fit. Never force a plug into an outlet if it doesn’t fit.
  • Buy only cords approved by an independent testing laboratory, such as Underwriters Laboratories (UL), Intertek (ETL), or Canadian Standards Association (CSA)

Call Us Today!

When your Pleasant Hill home or commercial business has fire damage, our local Springfield and East Lane County team is Here to Help. ® Call us today at 541-741-7925.

Franchises are independently owned and operated.

How Can I Tell If I Have Hidden Water Damage in My Cottage Grove Home?

4/13/2022 (Permalink)

A person uses an infrared camera to locate hidden water damage. We use advanced technology to detect hidden water damage and leaks in Lane County.

If your water bill seems unusually high, it may be an indication of a hidden water leak and water damage. The Environmental Protection Agency (EPA) reports that small water leaks account for more than one trillion gallons of water wasted in United States homes each year! Our local teams in Springfield and East Lane County use advanced technology and techniques to locate the source of hidden water leaks in Cottage Grove.

The EPA offers this helpful leak detection information:

  • A good method to check for leaks is to examine your winter water use. It’s likely that a family of four has a serious leak problem if its winter water use exceeds 12,000 gallons per month.
  • Check your water meter before and after a two-hour period when no water is being used. If the meter does not read exactly the same, you probably have a leak.
  • To check for a toilet bowl leak, place a drop of food coloring in the toilet tank. You have a leak if the color shows up in the bowl within ten minutes without flushing. 

Call Us Today!

When your Cottage Grove home or commercial business needs help with water damage, our local team in Springfield and East Lane County is Here to Help. ®We’ll clean and restore the damage, “Like it never even happened.” Call us today at 541-741-7925.

Franchises are independently owned and operated.

Top Choice for Home Restoration and Repair Services in Springfield?

4/5/2022 (Permalink)

A person is giving the thumbs-up sign. Our commitment to excellence is the key to our success in Lane County!

Why does SERVPRO remain a top choice for home restoration and repair? Because our commitment to service with excellence drives everything we do, and this commitment reflects in the work of our SERVPRO of Springfield / East Lane County team.

Property damage can happen at any time and for any number of reasons: fire, water, storm, mold, vandalism, chemical spills, biohazard contamination, you name it! Our technicians are trained and certified to provide a full range of cleaning, restoration, and rebuilding services for homes and businesses in the Springfield area.

What makes us a top choice for cleanup and restoration services?

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Restoration Services

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Cleanup
  • Building Services

Cleaning Services

  • Air Ducts & HVAC
  • Biohazard
  • Carpet and Upholstery
  • Ceiling, Walls, and Hard Floors
  • Drapes and Blinds
  • Odor Removal and Deodorization
  • Sewage and Toilet Overflow
  • Trauma and Crime Scene
  • Vandalism and Graffiti

Call Us!

When you need cleanup and restoration services, our local team in Springfield and East Lane County is Here to Help. ® We’ll clean and restore your property damage, “Like it never even happened.” Call us today at 541-741-7925.

Franchises are independently owned and operated.

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